Office Coordinator

Tsaile Campus Learning Center Office Coordinator

Duty

Schedule:

Monday through Friday, 8 am - 5 pm, 40 hours per week. Flexible schedule to include evening and/or weekend. Assist with special projects.

The Office Coordinator plays a key role in ensuring the efficient and smooth operation of the center by providing administrative support to the management team, staff, and students. This position involves interacting with visitors, handling internal and external communication, collecting and organizing data, and assisting with the execution of workshops. The Office Coordinator works closely with the Learning Center Manager to assist with day-to-day operations, activities and maintain a welcoming organized environment, facilitate and engage in public speaking.

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answer and direct incoming phone calls, respond to emails and address inquiries professionally and on time.
• Provide in-person support to students, staff, and visitors, offering information and assistance as needed.
• Serve as a point of contact for general inquiries and assist with resolving issue or redirecting queries to appropriate staff or departments.

• Assist in the coordination and execution of workshops, including preparing materials, setting up spaces, and ensuring that all logistics are in place.
• Provide support during workshops by assisting with attendee registration, offering administrative support, and addressing participant questions.
• Help facilitate the smooth flow of events and ensure that all necessary resources are available.
• Public speaking: deliver presentations, announcements, and lead group discussions during workshops, events, or orientations.
• Engage with participants to encourage interaction and support learning objectives.

• Collect and organize data for reports, including attendance records, student feedback, and workshop participation.
• Assist with maintaining accurate records of learning center activities and input data into relevant systems or databases.
• Support the preparation of reports by gathering data, tracking progress, and ensuring timely submission to the Manager.

• Provide administrative support assistance to the Learning Center Manager, including scheduling meetings, managing calendars, and assisting with special projects.
• Assist with preparing and managing materials for workshops and training sessions.
• Help maintain office supplies, ensuring the learning center is well-stocked and organized.

• Perform general office duties such as filing, organizing documents, and maintaining an efficient office environment.
• Handle routine administrative tasks and ensure that all correspondence, materials, and documentation are handled professionally.

• Knowledge with FERPA policies to demonstrate commitment to student confidentiality.
• Possess strong organizational and time management skills.
• Ability to work independently.
• Ability to interact in a professional manner with students, staff, faculty and the general public.
• Professional appearance and demeanor.
• Understand and promote Diversity, Inclusion, and Equity.

• Demonstrate proficient skills with both computer hardware/software, i.e. Microsoft Office.
• Must have strong project management and organizational abilities and skills.
• Demonstrate strong written and verbal communication skills, written, oral, active listening and interpersonal skills.
• Work effectively in team situations.
• Excellent customer service skills using tactfulness and diplomacy, professional and pleasant office manner.

• Ability to collect and organize data.
• Ability to prioritize information in a timely manner.
• Ability to communicate clearly by phone and in person
• Ability to handle multiple tasks and issues; complete assignments in a timely manner.

Possess a valid state issued Driver's License. Complete the defensive driving course to operate government vehicles. Attend and complete the First Aid and CPR training. Able to lift 25 lbs. and move equipment in the Learning Center.

Oral fluency in Navajo is highly desirable, but not mandatory.

Associate's degree in education, social/behavioral science, or related field, plus two years of experience working with students in a Higher Education Setting.

Bachelor's degree in education, counseling, higher education, or related field, plus one-year of…