Assistant Community Manager

Responsibilities

• Provide administrative and operational support to ensure the smooth management of the Association
• Assist in maintaining the community, supporting the community's values, vision, and philosophies
• Exhibit a supportive style that contributes to meeting residents' needs with a high level of satisfaction
• Serve as a key support liaison between HOAMCO, the Community Association Manager, and the Association
• Draft Board meeting agendas and memos in collaboration with the Community Association Manager
• Collect and compile supporting documents for Board meeting packets
• Assist with drafting meeting notices and ensuring all communications are distributed and posted in a timely manner
• Schedule meetings and handle Board meeting logistics
• Maintain and update Association documents within internal systems and resident portal
• Manage vendors and service contracts related to Association facilities and common areas
• Assist with the development of Request for Proposals (RFP)
• Provide verbal and written reports to the Community Association Manager and Board of Directors as needed
• Assist with resident, Board, and Committee communications to effectively address questions and resolve issues
• Perform other duties as assigned

• High School Diploma or Equivalent
• Minimum 2-3 years of customer service, administrative, and/or community association industry experience required
• Access to reliable transportation and possess a valid drivers license
• Ability to occasionally work outside of regular business hours, including evenings and weekends
• Ability to prioritize tasks in a fast-paced environment, while handling various interruptions
• Effective leadership, organizational, and conflict resolution skills
• Exceptional customer service skills, with a keen focus on resident experience
• Polished and professional verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Demonstrates strong administrative and operational support capabilities, with a focus on effective communication, customer service, and community association management. Proficient in managing logistics, documentation, and vendor relationships to enhance resident satisfaction.