Customer Service Representative; Seasonal

Position Overview

Come work on a team that is on a mission to become the leading platform in the propane space. We do this by putting people first! We ask a lot of our employees, which is why we give so much in return by offering a competitive salary, medical/dental/vision plan options, matching 401(k), and paid leave of absence. If you're ready to join a company with a strong foundation and bright future, Sonoita Propane in Sonoita, AZ has an immediate opening for a Seasonal Customer Service Representative.

The duration of the position is October 2026 to March 2027. The hours are Monday to Friday, 8am to 5pm. There is also the potential to have up to 10 hours of overtime and work on Saturdays.

• Experience:
  
  At least 2 years in a similar role successfully meeting and exceeding customer expectations. Experience in an office environment is preferred with a background in customer service or inside sales.
• Skills:
  
  You have a "customer first" mindset and must be an excellent communicator who can establish and maintain effective relationships with anyone. Lastly, you must be able to effectively manage details on your way to meeting deadlines.
• Characteristics:
  This is a result driven role, so you must be energetic, resourceful and hands‑on with a strong customer service orientation.

As a Customer Service Representative at Sonoita Propane, you’ll meet your goals on your own, experimenting, learning and adjusting as you go. Along our journey to become the leading platform in the propane space, you’ll be responsible for:

• Greeting customers via phone or walk in, assessing their needs, recommending options and providing assistance.
• Creating new customer accounts, collect payments, and assist in all daily processes in the office.
• Responding to customer inquiries regarding propane services, pricing, delivery schedules, and product offerings.
• Collaborating with the operations team to ensure timely delivery of services.
• Maintaining knowledge of all products and services to educate customers.

Lettermen's Energy was founded by propane industry veterans with a simple belief: the people who show up every day... in the field, on the phones, behind the wheel... are the reason we're able to serve our customers h decades of combined experience across the industry, our leadership team has never forgotten what it's like to start on the ground floor, and that shapes how we treat the people who work here.

We know that reliable, dependable service to our customers only happens when our employees feel supported, valued, and set up to succeed. That's why we build our culture around trust, integrity, and community — not just as words on a wall, but as the standard we hold ourselves to internally, with each other, every day. At Lettermen's, you're joining a team that understands the work you do matters, that your growth matters, and that a company is only as strong as the people who make it run.

We're proud to put our people first — because when we take care of our team, our team takes care of everyone else.