Relief Table Games Supervisor

Relief Table Games Supervisor

Blue Water Resort and Casino
- Parker, AZ 85344

Salary Range $12.00 Hourly Level Experienced Position Type Full Time Job Shift Any Education Level 2 to 4 years Gaming Experience

Travel Percentage None Category Hospitality
- Hotel

This position is a dual-rated position: $12.00 an hour plus tips

Summary:

The Relief Table Games Supervisor position is responsible for dual duties that include but are not limited to supervising all table game activities within an assigned gaming area and dealing cards at the gaming table with precise counts and payouts. Works according to set procedures under direct supervision. At the Blue Water Resort & Casino this individual must be able to deal and oversee all table games.

Essential Duties & Responsibilities:

• Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
• Perform all duties and responsibilities of a Dealer.
• When assigned; performs duties as a Table Games Supervisor.
• Responsible for cleaning and sanitizing their areas to create a safe and sanitary environment for internal and external guests.
• Performs all functions in accordance with Tribal, Federal, State Health & Safety Regulations, Gaming Regulations, and Blue Water Resort & Casino policies and procedures.
• All other duties as assigned (job description permitting), or as approved by the Tribal Gaming Agency.

As needed may act as a Supervisor with the following duties and responsibilities:

• Directly supervises dealers.
• Monitors the performance of subordinates, ensuring adherence to departmental policies and procedures.
• Ensures game protection is utilized
• Inspect cards and equipment to be used in games to ensure they are in good condition.
• Monitors to ensure that team members provide prompt and courteous guest service while maintaining the integrity of the game at all times.
• Maintain knowledge of basic strategy and signs of advantage play.
• Accurately tracks the table drop and monitors player win/loss and table win/losses.
• Reports any major fluctuations of a game to the Manager and/or Director of Table Games.
• Able to resolve guest complaints in such a manner that the integrity of the game is not compromised.
• Maintains proper chip inventory for all tables assigned and determines the need for fills/credits.
• Understands and comprehends all departments policies and procedures.
• Explains and interprets the rules of the games to guests.
• Maintains knowledge and ability to deal all games within the department.
• In the absence of the Table Games Shift Manager, coordinates and schedules the opening and closing of all games.
• Verifies and awards jackpots and other promotional winners.
• Must utilize game protection on all games.
• Responsible for cleaning and sanitizing their areas to create a safe and sanitary environment for internal and external guests.
• Performs all functions in accordance with Tribal, Federal, State Health & Safety Regulations, Gaming Regulations, and Blue Water Resort & Casino policies and procedures.
• All other duties as assigned (job description permitting), or as approved by the Tribal Gaming Agency.

Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures.

• Knowledge of table games and operations.
• Knowledge of business systems and methods.
• Knowledge of computers, including Microsoft Office, e-mail and Internet.
• Excellent oral and written skills.
• Ability to speak effectively before groups of customers or team members of the organization.
• Ability to pass a Title 31 exam.

Qualifications & Requirements :

High School Diploma or GED equivalent. One or more years' experience and/or training in table games; one-year supervisory experience in a similar position preferred; or an equivalent combination of education and/or work experience. Must pass dealer audition and proficiency test. Must be able to communicate in English. Must be 21 years of age. Must be able to adhere to all Blue Water Resort & Casino and CDC guidelines in regards to the wearing of PPE (including but not limited to a mask and gloves ).

Must attend in-house comprehensive cleaning and disinfecting training on COVID-19 and other infectious diseases.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand and exert fast-paced mobility for periods in excess of 8 hours. Must be able to walk for long periods of time. Must have a good sense of balance, be able to bend, kneel and…