Senior Clinical Informatics Specialist

Position Summary

The Senior Clinical Informatics Specialist serves as a lead clinical–technical expert for the organization’s Electronic Health Record (EHR) system, with primary responsibility for advanced optimization, development, and governance of MEDITECH Expanse. This position functions as a senior “super user” and subject matter expert, bridging clinical practice and information technology to ensure the EHR effectively supports safe, efficient, and high quality patient care.

The Senior Clinical Informatics Specialist provides leadership in workflow design, system build, testing, training, and change management, and plays a key role in mentoring other Clinical Informatics team members.

• Clinical Informatics leadership
  • Serve as a senior subject matter expert for MEDITECH Expanse clinical modules and workflows.
  • Lead various initiatives using project management abilities.
  • Lead clinical workflow analysis and translate operational needs into optimized EHR configuration.
  • Provide expert guidance on system build, enhancements, and best practice utilization for system upgrades or new application integration.
  • Partner with nursing leadership, physicians, and ancillary departments to align technology with clinical practice.
  • Lead development of a new Clinical Informatics department by influencing a positive work environment based on SMH’s mission, vision, and values.
• System Development & Optimization
  • Participate in MEDITECH Expanse upgrades, enhancements, testing, validation, and go‑live support.
  • Design and evaluate workflow changes to improve documentation accuracy, efficiency, and patient safety.
  • Collaborate with IT and clinical leadership on system integrations, access design, and technical troubleshooting.
  • Demonstrate ability to collect and analyze complex data, evaluate information, and draw logical conclusions.
  • Support development and maintenance of standardized clinical documentation and order sets.
  • Identify workflow inefficiencies and recommend solutions that enhance patient safety and staff productivity.
• Compliance & Quality Improvement
  • Ensure clinical applications meet federal and state regulatory requirements (CMS, Joint Commission, HIPAA, BAA, HITECH, etc.).
  • Must comply with all organizational policies and procedures.
  • Participate in quality improvement initiatives by leveraging data from MEDITECH Expanse and collaborating with clinical leadership, Quality, and IT department.
  • Support quality reporting, patient safety initiatives, and performance improvement that aligns with operational efficiency.
  • Maintain strict confidentiality and integrity of all clinical and electronic health information and protection.
• Training & Education
  • Develop and deliver training programs for providers, nurses, and clinical staff on system use and updates.
  • Schedule MEDITECH training seminars and webinars for various departments.
  • Mentor Clinical Informatics Specialists and Analyst.
  • Provide one‑on‑one coaching and group education sessions to ensure competency and compliance.
  • Assist with development of training materials, job aids, and reference documentation.
  • Create user guides, quick reference materials, and competency assessments.
• Support & Troubleshooting
  • Act as escalation point for complex clinical EHR issues and system optimization requests.
  • Provide at‑the‑elbow support during system changes, upgrades, and go‑live events.
  • Act as the first point of contact for clinical staff experiencing application issues.
  • Coordinate with IT to resolve systems problems and elevate issues as needed.
  • Monitor system performance and user feedback to proactively address concerns.
• Strong communication and interpersonal skills, Navajo language a plus.
• Proficiency in Microsoft Office M365 applications and other healthcare systems applications.
• Performs other duties as required and/or assigned.

• Minimum:
  Bachelor’s degree in nursing, medicine, clinical informatics, health informatics, or related field (required).
• Preferred:
  Master’s degree in nursing informatics, health informatics, clinical informatics, or related discipline.
• Current RN license or Physician (MD/DO) license in good standing (required).
• Hospital or healthcare system experience…