Medical Assistant

Description Medical Assistant

Join our dedicated healthcare team as a Medical Assistant, where you will play a vital role in delivering high-quality primary and behavioral health care to our patients. Under the supervision of the Practice Manager, you will support medical providers, care managers, and other staff to ensure smooth clinic operations and exceptional patient experiences. This position offers an opportunity to work within a collaborative, patient-centered environment committed to improving community health.

• Prepare examination rooms for patient visits by turning on instruments, computer systems, lights, and ensuring rooms are clean, organized, and well-stocked each morning.
• Assist medical providers during patient examinations and procedures, including taking vital signs, recording patient histories, and preparing necessary supplies.
• Support care coordination by facilitating patient flow within the clinic, scheduling follow-up appointments, and managing patient documentation.
• Provide basic nursing care within the scope of certification and agency protocols, including administering medications, injections, and other treatments as directed.
• Maintain accurate and complete patient records in accordance with privacy and confidentiality standards.
• Ensure infection control protocols are followed and maintain a safe, clean environment in all clinical areas.
• Respond to patient inquiries and provide excellent customer service, demonstrating professionalism and compassion.
• Scheduling telehealth appointments for behavioral health patients.
• Communicates with behavioral health Providers to ensure high quality patient care.
• Medication prior authorizations and internal/external referrals for behavioral health patients.
• Assisting behavioral health patients with screening questionnaires, medication follow ups, contracts and medical records.

• Completion of a Certified Medical Assisting Teaching Program, Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA).
• Prior experience in a primary care or outpatient clinic setting preferred.
• Knowledge of medical terminology, clinical procedures, and infection control practices.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent communication and interpersonal skills to interact professionally with patients and team members.
• Ability to work within the scope of practice and adhere to agency protocols and policies.
• Proficiency in electronic health records (EHR) systems and basic computer skills.

We foster a supportive and inclusive work environment that values professional growth and continuous learning. Join us to make a meaningful difference in patient care and be part of a team dedicated to improving health outcomes in our community.