Unit Clerk

PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities:
Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center.

Under general supervision, the purpose of this position is to provide medical - clerical support work in connection with the care and treatment given to patients in the Inpatient or Emergency Room of the Tohono O'odham Nation Health Care Hospital located in Sells, Arizona.

The purpose of the Unit Clerk position is to assist the nursing and professional medical staff with the clerical and other non-professional activities involved in the care of patients. The incumbent initiates and follows through on all clerical procedures throughout the patient's care. The work includes serving as a receptionist, performing record-keeping duties, and providing miscellaneous support to the unit's staff.

The incumbent of this position is expected to address and resolve problem situations. Works under the Supervisory Clinical Nurse's supervision may also receive assignments from the "Charge Nurse".

• Perform as a receptionist and responsible for greeting all patients and visitors in a respectful, courteous manner.
• Responsible for alerting Security personnel to unauthorized visitors.
• Receive incoming telephone calls and route calls to patients, medical staff, or other departments. Receive and distribute mail to medical staff, nursing staff, and the patients.
• Schedules appointments with other medical services and makes necessary arrangements for patients, such as requesting medical records, initiate requisitions for ultrasound, CT scans, and other procedures with outside facilities and in-house.
• Responsible for assembling new admission charts, transcribing doctor's orders, initiating lab requests, doctor's referrals, filing lab reports and other patient documents in the patient's chart and the patient's Electronic Health Record.
• Responsible for scheduling appointments with outside facilities and coordinating transfer of patients to outside facilities by contacting the EMS dispatcher, the ambulance drivers, when applicable, PRC, and Tribal transportation.
• Arranges transportation for patients receiving health care within or outside of the Nation's Hospital Unit; verifies and assures the patient's record is complete and accurate before the transfer.
• Responsible for assisting with patient discharge orders and final disposition of patient charts after the patient is discharged.
• When working the Maintains and enters data for updated ER Log per EMTALA and Joint commission
• Performs patient registration duties by updating demographics, verification of insurances, referring to Benefits coordinator when necessary.
• Responsible for the maintenance of forms and office supplies used daily by the unit. Replenish forms and office supplies when depleted.
• Notifies the Housekeeping department of routine requests – linen, cleaning rooms, etc. Responsible for routine work orders on the unit using TMA.
• Processes and maintains time and attendance records for the unit comprised of full-time, part-time, and temporary employees, utilizing an automated system. Responsible for accurate recording of hours worked or leave taken, including review, audit, and researching attendance records. Answer employee questions regarding time and attendance.
• Responsible for maintaining a current list of patient admissions, patient discharges, diet lists, and Inpatient blood sugar lists.
• Responsible for attending monthly unity meetings and recording minutes.
• Promote Safety and Risk Management…