Concierge

CONCIERGE – The Villas at Seven Canyons, Sedona, AZ

Immediate Opening – Full Time

• Competitive hourly wage ($21.00–$23.00 per hour, based on experience).
• Immediate opening available.

• Seasonal Bonus Program.
• Medical, Dental, Vision Insurance.
• Paid Time Off (PTO).
• Holiday Pay.
• Employee Lunch Provided.
• Employee Assistance Program (EAP).
• Additional HOAMCO employee benefits.

• Previous hospitality, concierge, front desk, resort, hotel, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance with a warm, welcoming demeanor.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Exceptional attention to detail and commitment to providing personalized service.
• Computer proficiency, including Microsoft Office and reservation software experience preferred.
• Ability to work independently while contributing to a collaborative team environment.
• Ability to remain flexible and adapt to changing priorities.
• Reliable transportation and punctual attendance.
• Bi-lingual preferred.

• Welcome homeowners and guests with a professional, friendly, and personalized arrival experience.
• Coordinate villa arrivals, departures, and owner reservations.
• Assist with dining recommendations, activity planning, transportation arrangements, and local area information.
• Respond promptly and professionally to owner and guest requests while anticipating needs whenever possible.
• Coordinate with Housekeeping, Engineering, and other departments to ensure Villas are prepared and maintained to the highest standards.
• Monitor reservations, guest communications, and daily operational reports for accuracy.
• Prepare arrival amenities, welcome materials, and personalized guest experiences.
• Maintain accurate records and ensure timely follow-up on owner and guest requests.
• Assist with administrative projects, special events, and additional operational responsibilities as assigned.
• Deliver exceptional service while representing the luxury standards and hospitality culture of The Villas at Seven Canyons.

At The Villas at Seven Canyons, hospitality is more than a job—it's creating meaningful experiences for our owners and guests. Every interaction is an opportunity to exceed expectations, build lasting relationships, and contribute to one of Sedona's premier luxury communities. If you enjoy serving others, thrive in a collaborative environment, and take pride in delivering exceptional experiences, we'd love to hear from you.