Banquet Server- The Wigwam

Location: Litchfield Park

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties;
Axiom Hospitality, our European hotel management company; and PYRAMID WORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Deeply entwined with Arizona history since 1929, The Wigwam welcomes you to make a historic career move and join our family! The Wigwam is a Four Diamond property with 331 guest rooms spanned across 440 acres. The Wigwam is a renowned Arizona landmark, nestled in the community of Litchfield Park, AZ and is a true representation of an authentic Arizona experience.

We are currently seeking enthusiastic, driven individuals, with a great attitude and a passion for excellence to join us in curating incredible guest experiences and lasting memories. Come make some history with us! The Wigwam is an Equal Opportunity Employer committed to a diverse and inclusive work environment. Minority/Female/Disability/Veteran What you will have an opportunity to do:

We are looking for a highly motivated Banquet Server to join our team! This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role :

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.

Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.

Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.

Responsibilities also include cleaning of back hall and organizing of storerooms.

Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.

Assists as needed with event room setup according to meal period and table needs

Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked

Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen

Cleans and sanitizes tables and/or counters & seats after guests are finished

Explains how various menu items are prepared, cooking methods and ingredients

Takes into consideration any special request and dietary issues made by the guest

Provides general property information Offers warm and sincere welcome/farewell for all guests

Interacts with staff in a professional manner, assisting other departments with necessary information

Ensures final quality check on food and beverage items prior to serving guests

Monitors assigned tables for customer satisfaction, quality and additional service

Addresses any guest issue promptly and with high concern

Provides assistance to other event and restaurant staff as needed

Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
What are we looking for?

Someone with 2-4 years of food service experience, preferably Banquet service

Someone with experience in a 4-star, 5-star venue with synchronized service

Someone with knowledge of wine, beer, cocktails, and spirits

Someone who is able to work under pressure in a…