Overnight Front Desk Supervisor

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CIVANA Wellness Resort & Spa, Carefree, AZ, US

2 days ago Requisition

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.

• 2026 Newsweek’s World’s Most Extraordinary Spas
• 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat
• 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award
  - Top 10 Destination Spa
• 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award
  - Top Destination Spa in the US
• 2025, 2024, 2023 Trip Advisor Traveler's Choice Award
• 2025, 2024, 2023, 2022 U.S. News & World Report
  - Best Hotels in the US
• 2024 Oprah Daily Hotel O-Wards
  - Top Wellness Resort to Find 2024 Your (Higher) Purpose
• 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge
• 2023 Women’s Health Travel Awards
  - Best Yoga Retreat in the World
• AAA Inspector’s Best of Housekeeping Award

• Complimentary access to wellness classes & programming
• Complimentary shift meal
• Affordable health insurance starting the 1st of the month following hire date for Full Time positions
• Generous Team Member & Friends & Family Resort rates and discounts
  401K Retirement plan with Employer Matching for Full Time positions

This position is part‑time position, Friday and Saturday overnights only; typically from 10pm to 6am or 11pm till 7am.

Could accommodate additional PM shifts if desired.

• Patrol and monitor resort grounds, buildings, and public areas to ensure guest and staff safety.
• Respond to security incidents, emergencies, and guest concerns professionally and efficiently.
• Perform routine inspections of resort facilities to identify and address potential safety hazards.
• Assist with after‑hours facility maintenance and operational needs.
• Maintain detailed reports of security incidents and maintenance issues.
• Collaborate with resort teams to uphold a secure and well‑maintained environment.

• Prior experience in front desk operations, security, engineering, or facilities maintenance (hospitality preferred).
• Ability to remain calm and professional in high‑pressure situations.
• Strong communication and problem‑solving skills.
• Must be able to work overnight shifts, weekends, and holidays as needed.