Housekeeping Suite Attendant - Element Sedona, AZ

Job Location:

Element Sedona Hotel
- Sedona, AZ 86351

Primary mission: This position will be responsible for maintaining the cleanliness/sanitation of guest rooms, guest corridors, elevators, and all assigned areas. He/she is also responsible for delivering items to guest rooms (irons, towels, extra pillows, etc). This associate will handle daily cleaning and maintenance/sanitation of the guest rooms, public areas and pool/health club. The qualified candidate will have open availability and/or can work the evening shift.

• Reports to Director of Housekeeping / Executive Housekeeper / Housekeeping Manager
• Supports the Housekeeping team

• Ability to walk, kneel, stoop, and stand for entire shift while cleaning and servicing guest rooms and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects.
• Strip beds, remove soiled linen, terry and trash from guestrooms and take to the appropriate locations in the prescribed manner.
• Check under beds and sofas for debris, clean bedroom/closet area, and make beds in the prescribed manner.
• Vacuum, sweep and mop floors to ensure guest room areas, balconies and hallways are free from debris.
• Dust furniture/lamps/headboards/pictures/planters/chimney/chimney floor, clean kitchen counters/cabinets/drawers/refrigerators in the prescribed manner.
• Clean bathroom counters, floors, showers/tub in the prescribed manner.
• Report any missing/found articles, damage or maintenance problems to the Housekeeping Supervisor.
• Receive assigned section, keys, supplies and any priority requests from the Housekeeping Supervisor.
• Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management.

• Adapt to workload based on hotel occupancy.
• Multitask, organize and prioritize tasks on an hourly and daily basis.
• Work well with others in a team environment.
• Work well under time constraint—clear thinking and remaining calm.
• Perform job duties with attention to detail, speed and efficiency.
• Follow directions effectively.
• Work with minimal supervision.
• Maintain confidentiality of guest and hotel information.

• Prior experience: 1+ year in hospitality preferred or equivalent establishment (required).
• IT Expertise:
  Advanced knowledge of computer software (including Microsoft Office, Outlook) and web analytics tools preferred.

• High School diploma or GED required; college degree preferred.

• Demonstrate a working knowledge of all property safety and security procedures to maintain a secure and safe environment for employees and guests.
• Report any unusual occurrences and/or request to Supervisor.
• Read and abide by all regulations and rules of conduct stated in the Associate Handbook.
• Must be service oriented with excellent customer service and sales skills.
• Must be able to effectively communicate to guests, management, and coworkers; read, write and understand English.
• Must be energetic and outgoing.
• Must possess excellent interpersonal and organizational skills.
• Must be able to follow directions with attention to detail, speed and accuracy.
• Must be a team player with the ability to work under minimal supervision.
• Must be able to multi-task in a fast-paced work environment.
• Must be able to understand and work with basic financial information and solve basic arithmetic problems.
• Must be able to type 45 wpm and have the ability to input data and access information on the computer.
• Must have proficient working knowledge of Microsoft Office, Opera; preferred.
• Must be able to exercise confidentiality and discretion.

• Abide…