HR Training Specialist

Overview

Join our Human Resources team, at the Grand Canyon Railway and Hotel!

Are you passionate about making a difference? Our HR team is at the heart of building a thriving workplace culture. From talent acquisition to employee development, as our Training Specialist you'll play a key role in fostering growth and creating an environment where everyone can succeed. If you're driven, empathetic, and ready to make an impact, we want you to be part of our team!

Under the guidance of the Human Resources Manager and Director of Human Resources, this role will be responsible for helping implement learning and development programs at Grand Canyon Railway, The Grand Hotel, Tusayan Trading Post, Grand Canyon Hotel & Suites and any other assigned properties. This person will make sure that all goals are achieved in a timely and effective way.

• Position Type:
  Full time, Year‑Round
• Schedule:
  
  Monday through Friday, 8:00 AM – 5:00 PM (1 hour lunch break)
• Wage: $23.70 an hour

• A fast‑paced, exciting work environment!
• Free gym and pool access!
• Free train tickets!
• Exclusive retail and dining discounts at GCR and other Xanterra properties!
• The adventure of a lifetime!

• Fully understand and support Xanterra’s Mission Statement, Cultural Pillars, Community Commitment and Core Values
• Determine annually which current training programs will be offered as well as add Xanterra standardized programs across departments by working with the Director and Manager of HR, property GM’s and the corporate Learning and Development Manager
• Oversee training logistics, including scheduling, ordering materials, and room set‑up, and facilitate all training programs to ensure compliance with established standards. Coordinate, assign, and support alcohol prevention training in compliance with Xanterra policies and state regulations.
• Coordinate, assign, and support food handler and food manager training programs in compliance with Xanterra policies and all applicable state and county regulations. Coordinate, facilitate, and support New Hire Orientation working with HR Director, HR Manager, Talent Acquisition Manager and HR Coordinator.
• Support, coordinate and implement training to ensure Xanterra Hospitality Standards are in place at each assigned property
• Attend property‑level safety training programs to monitor and ensure compliance, as well as support Risk Management initiatives as required
• Support the rollout of new corporate L&D initiatives, as well as champion data entry into L3 LMS. Provide support to all departments to ensure that goals and obligations are met on a timely basis
• Assist with enforcing Company Policies and Procedures
• Assist with employee‑related functions and events such as Employee Appreciation Dinner, Service Awards Banquet, Employee Picnic, Health Fairs & Vaccine Clinics and provide recommendations to committee regarding employee events, may represent the HR department as a Committee Member
• Other duties as assigned

• Previous experience presenting information to large groups and ability to effectively engage with a diverse audience
• Strong computer skills with proficiency in MS Office (Word, PowerPoint, Outlook, Excel) with ability to learn various applications and programs is foundational
• Possess or able to obtain a valid Arizona Driver’s License and comply with Xanterra Park’s & Resorts Company Vehicle Policy
• Must possess or obtain TIPS (Alcohol Service) Certification within the first three (3) months of employment
• Must possess or obtain Serv Safe (Food Safety) Registered Proctor Certification within the first three (3) months of employment, enabling the administration of food safety handler and manager examinations

• Previous experience as a trainer and Learning Management System (LMS) preferred
• Prior HR experience in the hospitality industry a plus
• Dayforce, Infor Cloud Suite, and Outlook experience a plus
• Bi‑lingual language skills (English/Spanish) a plus

• While performing the duties of this job, the employee is constantly listening, hearing, seeing, sitting, twisting, eye/hand coordination, manual dexterity, handling and wrist motion lifting/carrying 10lbs or less
• Occasionally standing, walking, reaching outward, reaching above shoulder, climbing, squat/kneeling, carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs
• Will be required to sit for long periods of time and occasionally walk, climb stairs and walk on uneven surfaces

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.