Site Reliability Engineer Lead

JD for Observability Engineer with Dynatrace Knowledge
Must-Have:

• 10+ years of experience in software development, architecture, and observability solutions.
• Experience in developing and implementing observability solutions for production environments.
• Proficiency in managing SLI/SLOs, user experience metrics, and performance improvement.
• Hands-on experience with monitoring tools like Dynatrace (along with Devis, RUM, Synthetic monitor and Anomaly detection.), Splunk, New Relic, Logic Monitor, and other
  
  AIOps tools.
• Proven ability to lead observability teams and collaborate with cross-functional stakeholders.
• Scripting skills (Python, Power Shell, Bash), CI/CD tools for automation.
• Familiarity with ITSM processes and automation to enhance application support.
• Ability to assess and recommend the best tools.
• Proficiency in creating dashboards and reports.

• Experience with cloud platforms like AWS, Azure, GCP.
• Knowledge of chaos engineering.
• Familiarity with customer service platforms such as Salesforce, Mainframe (Hogan), Mule Soft.
• Understanding of AI/GenAI/ML and its applications.
• Knowledge of the banking or financial services domain.
• Open to on-call/support work