Network Access Engineer; Level I-III

The Access Network Engineer is responsible for the design, implementation, maintenance, optimization, and support of local and wide area network infrastructure, communication systems, and broadband access technologies. This role supports network reliability, performance, scalability, and security while providing technical expertise for operational support, engineering projects, and strategic growth initiatives.

Full-time

• Level I: $65,000 – $85,000
• Level II: $86,000 – $105,000
• Level III: $106,000 – $120,000

Hybrid in office in Maricopa, AZ

• Design, configure, deploy, maintain, and optimize network infrastructure including routers, switches, OLTs, ONTs, wireless systems, firewalls, and security appliances.
• Support broadband access technologies including CMTS, GPON, DOCSIS, Ethernet, RF, optical transport, and IP networking.
• Execute manual and automated testing to validate network functionality, performance, and reliability.
• Troubleshoot network performance issues, analyze traffic patterns, and perform root cause analysis for service-affecting events.
• Design and maintain secure network architectures, segmentation strategies, and security policies.
• Configure and support routing, switching, VPN, DNS, DHCP, TACACS, RADIUS, and related network services.
• Develop and maintain network documentation including diagrams, methods of procedure (MOPs), incident reports, and change records.
• Provide Tier III technical support to Network Operations Center (NOC) personnel and field technicians.
• Manage assigned projects and support network expansion, modernization, and optimization initiatives.
• Perform network audits and ensure compliance with established standards, policies, and configuration guidelines.
• Support capacity planning, network growth forecasting, and infrastructure lifecycle management.
• Evaluate, recommend, and support procurement of network technologies and equipment.
• Communicate technical standards and best practices to internal stakeholders and technical teams.

• Knowledge of Ethernet, IP, GPON, DOCSIS, RF, optical transport, and broadband access technologies.
• Experience with routing and switching technologies including OSPF, BGP, MPLS, VLANs, VPNs, and network security protocols.
• Knowledge of Internet services and supporting technologies including DNS, DHCP, HTTP, SMTP, IMAP, POP, and NTP.
• Experience with OTDR testing and interpretation of fiber traces.
• Understanding of network security principles including authentication, encryption, access control, segmentation, and secure network design.
• Experience using network analysis and monitoring tools such as Wireshark, TCPDump, and SNMP-based monitoring platforms.
• Ability to design, implement, and support scalable, secure, and highly available network environments.
• Strong troubleshooting, analytical, communication, and documentation skills.
• Ability to support continuous improvement initiatives and evolving business requirements.

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent experience.
• Industry certifications such as CCNP, JNCIA, or equivalent networking certifications preferred.
• Service provider, telecommunications, broadband, or enterprise networking experience preferred.
• Experience installing, configuring, and supporting telecommunications and network infrastructure.

• Typically possesses 1+ years of relevant networking experience.
• Demonstrates foundational knowledge of network engineering principles and broadband technologies.
• Performs implementation, troubleshooting, and support activities with guidance from senior engineers.
• Contributes to network operations, documentation, testing, and project execution.

• Typically possesses 5+ years of relevant networking experience.
• Demonstrates advanced technical knowledge and works independently on complex network engineering tasks.
• Designs, implements, and supports scalable network solutions that align with operational and business objectives.
• Serves as a technical resource for troubleshooting, optimization, and infrastructure improvement initiatives.