Mercantile Team Lead - Restaurant and Bar

At Freeport-Mc Mo Ran , we are committed to providing an employment package that recognizes excellence, encourage safe production and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career.

Located approximately 50 miles northeast of Safford, Arizona on U.S. Highway 191, Morenci operations (an open-pit copper mining complex) has been in continuous operation since 1939. The operation consists of two concentrators, crushed-ore leach pad and stacking system, a low-grade run-of-mine (ROM) leaching system; four SX plants; and three EW tank houses that produce copper cathode.

Morenci is a unique company town where our employees and their families can reconnect with nature through hiking, fishing, camping, hunting and numerous parks. The company offers several amenities, including company housing OR employees who are required to work on-site are eligible for a $750 monthly housing allowance, provided they meet program guidelines, a newly constructed daycare and community center, library, health-care facilities, state-of-the-art fitness centers, a movie theater and a skate park.

Our dedicated Parks and Recreation Division plans activities for people of all ages, making sure there’s something for everyone to enjoy. Visit the Morenci town website to learn more.

Assists in all aspects of the operation; including guest relations; staff supervision and development; sales and marketing; budgeting and sales projections. Assist in improving the business performance of the establishment, must set and meet sales goals. Assist in using past performance, market conditions and strategic planning to forecast supply and demand. Assist in the coordination of all activities including general business management, customer relations, and marketing to ensure efficiency and profitability.

• Maintain high standards of quality control and health and safety
• Manage costs
• Ensure there is no waste as applicable
• Control inventory levels
• Ensure safety warnings are available and adequately posted
• Assist in responsibility for the day to day operations of the business to ensure efficiency and profitability
• Ensure customers are satisfied
• Assist in providing training to ensure performance objectives are met
• Provide leadership and team building for staff to improve learning and enhance performance
• Provide coaching to staff to provide corrective feedback when needed
• Assist with office duties such as tracking, ordering, scheduling, invoice processing, etc.
• Prioritize tasks and mange staff workloads and provide assistance to staff members as needed; fill in to redistribute workload as needed
• Must understand products and services develop new prospects for opportunity, and understand customer needs clearly
• Must also possess experience and remain current in state-of-the-art sales methods
• Assist with setting the annual budget
• Review year over year and month to month sales history and provide feedback to sales or labor estimates using knowledge of business trends
• Assist in devising systems, setting policies, providing guidance and implementing changes to ensure quality and service standards
• Investigate and resolve quality issues and service complaints
• Assist in developing cost-saving strategies to increase profit and manage labor costs
• Prepare end-of-day reports and ensure that all tills balance
• Recognize problems and resolve appropriately using good judgment, tact and initiative according to company policy and procedure
• Utilize unbiased mediation and negotiation skills to resolve all types of conflicts at multiple levels
• Perform other duties as requested

• At least three (3) years of previous experience related to position OR an equivalent combination of education and experience in a related field

• High School diploma or GED

• Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
• Ability to communicate in English with respect to job assignments, job procedures, and applicable…