Park Ranger Senior

ARIZONA STATE PARKS AND TRAILS Connecting people with the outdoors and history of Arizona to build a lifetime of memories. Arizona State Parks and Trails is the leader in sustainable outdoor recreation for current and future generations. To learn more about Arizona State Parks and Trails, visit our web site at  Arizona State Parks and Trails protect and preserves more than 30 state parks and natural areas.

The agency also includes the statewide trails program, outdoor-related grants program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. With parks located across the state, the agency strives to make outdoor recreation accessible and available to everyone. PARK RANGER SENIOR KARTCHNER CAVERNS STATE PARK (CAVE UNIT)
* must be able to work weekends, evenings and holidays
* * no housing is included

* Job Location:

Address: 2980 S. Hwy 90, Benson, Arizona 85602

The Park Ranger Senior serves as a resource supervisor leading daily cave operations, ensuring the preservation and protection of the Kartchner Caverns Cave Unit. This unique role oversees conservation practices, supervises staff and volunteers, maintains safe cave operations, supports training, provides tours and interpretive programs as needed, and collaborates closely with the Cave Resource Manager to protect this exceptional natural resource.

• Administer and supervise day to day operations for the Cave. Prepare schedule for the open and close of the cave. Prepares cavern(s) for tours. Oversee, schedule and perform specific daily, weekly, monthly and annual task and procedures that are done to maintain the health of the cave ecosystem and safety standards for the staff and visitors. Oversight of all aspects of the Cave operations, customer service, interpretive planning, overseeing manages assigned park staff and volunteers on the conservation, preservation and protection of the living cavern as established in the Annual Operation Plan.
  
  Provide communication to all staff and departments across Kartchner Caverns State Park. Inventory Cave Unit supplies and make purchases.
• Lead, develop, and mentor staff to problem solve, while using best management practices. Adherence to Agency policies and procedures; human resource management. Complete one on one sessions with supervised staff in Cave Unit. Make purchases for the Cave Unit office. Develop and provide cave tours to park visitors and/ outreach programs when requested.
• Assist and communicate with Resource Manager with oversight of facility care standards, cave unit annual operating plan development, updating, and implementation. Reviews and makes recommendations of current policy, principles and laws pertaining to Park operations, protection of natural, cultural and environmental resources.
• Understands, maintains, and supports the cave lighting system and overall cave maintenance needs, a responsibility that frequently requires critical thinking and effective problem-solving in a sensitive cave environment. Communicates and collaborates closely with the Cave Resource Manager, Kartchner Caverns leadership team, Cave Unit Rangers, and the Southern Region Construction Services team to plan, coordinate, and implement cave maintenance and lighting system projects.
• Other duties as assigned for the position

• Knowledge of:
  Outdoor recreation and park management, outdoor/environmental and/or history/archeology education. Principles and processes for providing customer service satisfaction, safety, security, sanitation, operation maintenance, and public relations procedures and practices. Park rules, department policies, facility operational standards, and emergency response procedures. First Responder Training, EMS or First Aid training or equivalent experience. Knowledge of cave resources and conservation methods.resources. Knowledge of fees and revenue functions, general office procedures and outdoor parks and recreation.
  
  May require knowledge of Arizona Revised Statutes and law enforcement techniques.
  
  Audio and visual equipment. Federal, State and Agency laws, statutes, policies and procedures. Emergency medical procedures.
• Skills in:
  Skill in effective communication both written and verbal, active listening. Skill in public speaking both in a lecture setting and impromptu. Skill in customer service satisfaction, critical thinking, and issue resolution techniques to de-escalate upset or non-compliant visitors. Conflict resolution. Addressing visitor complaints, emergency situations, and other stressful work issues while maintaining a professional demeanor. Skill in the development of training and education programs involving parks safety training or other related programs.
  
  May require supervisory skills relevant to supervising employees and volunteers and special assignment personnel.
• Ability to:
  Work unsupervised in a constantly changing and dynamic environment. Ability to work and collaborate with…