Sales Development Representative

Job Description

The Sales Development Representative (SDR) SCS DTS plays a critical role in expanding Ryder’s customer base by identifying, qualifying, and advancing new business opportunities. This individual will generate leads, engage prospective customers, and connect them with the appropriate sales partners to drive pipeline growth. This role actively promotes Ryder’s full portfolio of solutions, with a strong emphasis on cross‑selling across Ryder’s business segments and advancing integrated, end‑to‑end Port-to-Door strategies.

• Conduct outreach via phone, email, and digital channels to secure meetings and move opportunities forward.
• Represent Ryder’s products and services with comprehensive knowledge, offering solutions that align with customer needs, including promotion of Ryder’s Port-to-Door capabilities.
• Generate, qualify, and advance outbound leads through the marketing and sales funnel.
• Work closely with internal teams to build account intelligence, relationship maps, and targeted use cases.
• Maintain accurate and timely records of all customer interactions in CRM (Salesforce), including next steps and follow‑ups.
• Consistently follow up with prospects and nurture opportunities across multiple touchpoints.

• Provide structured feedback on market trends, customer needs, and competitive insights.
• Support continuous improvement initiatives across lead generation efforts.
• Contribute to campaign effectiveness by sharing insights on messaging and lead quality.
• Perform other duties as assigned.

• Strong verbal and written communication skills with the ability to engage professionally at all levels, Required.
• Demonstrated problem‑solving and critical‑thinking capabilities, Required.
• Proven ability to build and maintain relationships internally and externally, Required.
• Effective negotiation and influencing skills, Required.
• Highly competitive, results‑driven mindset with a commitment to team success, Required.
• Strong organizational skills with attention to detail and consistent follow‑through, Required.
• Ability to manage multiple priorities and workflows simultaneously, Required.
• Ability to thrive in a fast‑paced, metrics‑driven environment, Required.
• Proven track record of meeting or exceeding activity and pipeline generation targets, Required.

• Bachelor’s Degree in Business, Logistics, Supply Chain, or related field, Preferred.
• Two (2) years to Four (4) years or more in experience in sales development, inside sales, or logistics/transportation, Preferred.
• Proficiency in MS Office (Outlook, Excel, Word, PowerPoint). Intermediate, Required.
• Experience with in Ryder or strong familiarity with Ryder’s business segments Intermediate, Preferred.
• Demonstrated experience with CRM platforms (Salesforce) Intermediate, Preferred.

0-10%

$10,000 - $20,000

Inside Sales

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long‑term incentive plan based on the level and/or type. Compensation ranges for the position are below.

Pay Type:

Salaried

Minimum Pay Range: 50,000

Maximum Pay Range: 60,000

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.