Warehouse & Distribution Supervisor - First Shift

Warehouse & Distribution Supervisor - First Shift

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. The Warehouse & DC Supervisor is a key member of the warehouse operations team and is responsible for driving associate engagement, productivity, quality, accuracy, and safety in a specific area (inbound return orders, order picking, order sorting, or outbound/shipping) by providing leadership and day‑to‑day direction to a team of numerous hourly associates.

The Warehouse & DC Supervisor collaborates with peers in other departments to ensure all decisions/outcomes align with the overall site goals and objectives. Communication is required with internal business teams such as inventory, customer solutions, sales and warehouse operations, and supply chain.

Monday – Friday, 7:00 AM – 3:30 PM

• Maintain a clean and safe working environment; ensure all equipment is in working order and that associates have the tools they need to be effective.
• Supervise associates to pick merchandise and consolidate orders, pack orders, or ship packages direct to consumers and retail customers.
• Supervise secondary production functions associated with the assigned department, such as returns, return‑to‑vendor processes, make‑ready/audit functions, etc.
• Implement optimal staffing mix during the assigned shift for applicable department(s) in partnership with management (production/wave planning office).
• Monitor warehouse lines to ensure goods flow properly within the facility and communicate best practices for conveying goods to associates within the department and upstream/downstream departments.
• Maintain accurate records of processed merchandise, packages and shipments, gift packaging, tracking numbers, etc., and associate productivity. Prepare daily reports of these metrics for the management team and provide appropriate feedback to associates to support accountability and recognition.
• Maintain high quality and productivity standards in the assigned department(s) by providing continuous direction, training, and motivation to hourly associates (extensive time spent on the warehouse floor).
• Coach and develop warehouse leads in the day‑to‑day motivation and support of hourly order processors.
• Ensure on‑time order processing and warehouse service level promises to customers.
• Present problem analysis of operational issues to the inbound/outbound manager on duty and recommend solutions in a creative and logical manner.
• Be solution oriented and routinely make recommendations for continuous improvement within the site.
• Exercise the autonomy to make operational decisions on the fly to keep the building plans on track and support the business.
• Assign work, meet completion dates, interpret and ensure consistent application of organization policies and communications.
• Plan and use independent discretion to organize day‑to‑day operations activities/objectives in partnership with the warehouse area.
• Communicate with, follow up with, and support associates in a timely manner.
• Leverage the various systems in the facility to generate reports, understand trends and potential roadblocks, interpret corrective measures needed, and execute plans to achieve desired outcomes.
• Monitor hourly/daily reporting and elevate concerns when needed.
• Learn, understand, and regularly execute tasks related to the software programs used to run the facility (e.g., ERP, WMS).
• Follow all established facility safety and security standards; set an example for, coach, and hold hourly associates accountable.
• Participate in special projects and other duties as assigned.

• Bachelor's degree in Supply Chain, Logistics or Business preferred (or equivalent level of industry experience).

• 3+ years of previous distribution experience, with at least 2+ years of supervisory experience preferred.
• Self‑starter with integrity and confidence who strives to achieve even the most challenging objectives with limited supervision.
• Ability to communicate openly on all levels of management, customers, and vendors.
• Highly organized, detail‑oriented,…