Warehouse Inventory Control Supervisor

Fulfillment Center Litchfield Park,Arizona

OSD (Overage, Short, Damaged) and Inventory Control Supervisor

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority . That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times.

We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On demand pay options:
  Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
• Bi-Weekly Travel stipend
• Holiday pay and opportunities for overtime
• Referral Bonus Program
• We offer forklift training programs
• Free food! We offer free snacks and drinks to show our appreciation to our team member

As the OSD and Inventory Control Supervisor, internally known as Supervisor, OEM Parts Wrangler. You will be overseeing the team that makes sure we have the best inventory quality as possible. The moment inventory comes in the door to the moment it reaches the customer. Our customers expect the right part, the right quantity, undamaged, and on time. The OSD and Inventory Control supervisor is a fanatic about making sure we deliver on that promise.

You will build a team that is responsible for continuous cycle counting, syncing inventory across our systems and managing all exception processes. You will lead a team working with Customer Experience on any customer facing quality or inventory issues (ICR). Your team will work with Manufacturer Partnerships, Accounts Payable, vendors, and the receiving team to resolve any receiving discrepancies such as overages, shortages, and damages.

• Build and develop a team responsible for all things quality and inventory
• Lead a cycle counting team ensuring we achieve quality and productivity KPIs
• Handle all exception processes including overages, shortages, and damages.
• Communicate with vendors, Accounts Payable, and Operations teams on resolving receipt discrepancies
• Oversee customer facing quality issues and work with operations and Continuous Improvement teams on error proofing
• Manage parts needing identification and escalating quality issues as needed
• Participate in interview process, training, performance reviews, and tracking attendance

• You’re someone that t hrives in a fast-paced environment , can work well minimal supervision, juggle multiple priorities and are self-starter looking to make an impact and establish a new team
• You are comfortable reporting into a leader working at another facility and you have experience working within Fulfillment Center Operations
• You are an inventory guru who enjoys working with inventory and investigating discrepancies
• You are proficient in Microsoft Office and Outlook
• You possess excellent communication skills with all levels of leadership, and are fluent in English (verbal and written)
• You can work a…