Project Program Specialist

Project Program Specialist Working Title Area Coordinator of Housing Administrative Services Position # A00050 Department Housing and Community Standards - HSU Position Summary

The Area Coordinator of Housing Administrative Services is a professional staff member within the Office of Housing and Community Standards who provides leadership for the department’s administrative, operational, analytical, and student service functions. The position coordinates essential housing processes, including departmental and personnel records, budget and payroll processing, purchasing, student billing, housing contracts, room assignments and changes, meal plan processing, housing software system functions, reporting, and data management.

The Area Coordinator supervises assigned graduate assistants and student workers, provides training and ongoing direction, and supports the effective operation of the Housing and Community Standards office. The position also conducts research, analyzes housing and operational data, prepares reports and statistics, evaluates departmental systems and processes, and assists with projects and initiatives that support strategic planning, operational effectiveness, resource allocation, and continuous improvement.

As a live-on professional staff member, the Area Coordinator participates in the professional staff duty rotation and responds to housing emergencies, student concerns, and other after-hours situations as assigned. The position works collaboratively with Housing and Community Standards leadership, campus partners, Hall Directors, Resident Assistants, graduate assistants, student employees, students, and families to support efficient, responsive, and student-centered housing operations.

Housing Administrative Services & Student Support

• Coordinate incoming housing contracts and maintain accurate housing records.
• Manage room assignments and room changes in the housing system in coordination with Housing and Community Standards leadership.
• Process student meal plan changes and maintain related records.
• Assist students with the online housing system and troubleshoot routine portal or record issues.
• Enter, review, and verify student housing-related charges in the billing software system.
• Support occupancy management, assignment reporting, contract administration, and other housing operational processes.
• Respond to student, parent, staff, and campus partner inquiries and provide accurate information regarding departmental processes, policies, and procedures.

Budget, Payroll, Purchasing & Office Administration

• Submit EPAFs and other personnel actions in the payroll system and prepare, review, and verify personnel documentation.
• Complete and track requisitions for departmental purchases, travel requisitions, official function paperwork, and related administrative documentation.
• Order and maintain office supplies and support departmental purchasing processes.
• Maintain accurate, current, organized, and confidential departmental, personnel, housing, and operational records.
• Prepare departmental correspondence, reports, documentation, and responses to written inquiries.
• Coordinate daily administrative functions and provide comprehensive administrative support to Housing and Community Standards leadership.

Supervision & Staff Development

• Directly supervise assigned graduate assistants and student workers, including selection, onboarding, training, scheduling, delegation of responsibilities, performance feedback, and accountability.
• Establish clear expectations and work priorities for supervised staff and monitor completion and quality of assigned administrative and operational responsibilities.
• Provide ongoing coaching, development, and support to graduate assistants…