Virtual Client Itinerary Specialist

Role Overview

We are currently expanding our remote team and seeking customer-centered individuals who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is an ideal fit for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

• Fully remote
• Flexible schedule
• Ongoing training and professional development
• Collaborative team

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Strong customer service experience preferred