Experienced Tax Preparer

Purpose

At Jackson Hewitt we provide an invaluable service in guiding our clients through the tax codes, rules, and processes with integrity, quality, and consistency. Our mission is “Working Hard for the Hardest Working Americans”, and we rely on passionate tax professionals to help our clients ease their stress and receive expert customer service and tax knowledge.

• Day shift
• Night shift
• Weekends
• Weekdays
• Full‑time or part‑time

• Looking to learn a new career and break into the tax industry
• Someone with gaps in their work history or looking to boost their skills and resume
• Someone who has been out of the workforce over the last year while at home with family
• New to the workforce or with limited experience/education, but a willingness to learn
• Retired and want to continue to make an impact
• Someone without a college diploma – no problem
• A Veteran or military personnel transitioning from service
• Part of a military family that moves often with deployments
• A recent college graduate or current college student
• A stay‑at‑home parent who needs a flexible work schedule
• A gig worker or looking to add a second income
• Bilingual – highly encouraged

As a Seasonal Experienced Tax Preparer you will provide expert guidance, prepare and complete accurate tax‑related forms for clients, including multiyear, multistate, and year‑end returns. You will offer IRS audit support, complete e‑filing, provide printed copies of returns for client review, and ensure timely payment processing.

• Conduct face‑to‑face tax interviews with clients
• Generate business growth and increase client retention
• Answer client calls via our national call‑center routing system
• Answer tax‑related questions and provide future tax planning advice
• Collect and process client payments while ensuring timely deposits
• Engage in marketing and business‑generation efforts
• Support office priorities through teamwork and collaboration
• Mentor teammates and act as a lead when needed
• Handle sensitive, highly confidential information with care

• 2+ seasons of previous tax experience
• Experience completing individual, trust, and/or partnership tax returns
• Passion for providing extraordinary customer service
• Excellent communication and interpersonal skills
• Successful completion of the Jackson Hewitt Tax Knowledge Assessment
• Experience working in a fast‑paced environment
• Strong attention to detail and accuracy
• Bachelor’s degree in accounting or related field preferred (or a plus)
• Field Instructor, Remote Support, or Call Center certification a plus
• Tax planning and audit support experience preferred
• CPA or Enrolled Agent license is a bonus
• PTIN Certification:
  Yes

$15.00 – $17.50 per hour