Product Line Director

About us:

Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, balanced, and high-performance buildings.

Carrier’s Digital Products and Software team is building solutions to reimagine systems that shape the way we live, work, and play. We're setting the standard for healthier, safer, and more resilient built environments – and connecting the cold chain to improve the process of safely shipping and storing food and critical medical supplies.

Carrier is building solutions to reimagine systems that shape the way we live, work, and play. We're setting the standard for healthier, safer, and more resilient built environments – and connecting the cold chain to improve the process of safely shipping and storing food and critical medical supplies.

Sensitech Inc. is a part of Carrier, headquartered in Beverly, Mass., with almost 40 sales, service and distribution locations around the world.

Sensitech Inc. is focused on delivering supply chain visibility solutions that track, monitor and protect products for global leaders in the food, life sciences, consumer goods, and industrial markets. Our solutions are focused in three key areas: quality and compliance, and logistics performance management.

Sensitech is looking for a Product Director to lead the product strategy and development of its portfolio of products and solutions, which includes hardware, software (platforms and apps), analytics and services. Reporting directly to the Sensitech President, the products leader will play a pivotal role in the success and future of the business. They will work closely with sales, marketing, engineering, software development, finance, operations, professional services and other key business partners and senior management team in developing the overall product vision, development roadmaps, profitability targets and lifecycle plans (end-to-end – launch to sunset).

The product leader will help deliver on key business objectives across financials (revenues and profitability growth), customer satisfaction, new product pipeline development, time-to-market, sustainability and return on investment of the Sensitech’s product and solutions portfolio.

• Develops products and solutions strategy, incorporating inputs based on Voice of Customer (VOC), competitive analysis, industry trends, market analysis (segment definition, sizing, segmentation, value proposition development, targeting, positioning, pricing), technical considerations and business objectives. Products and solutions portfolio includes hardware, software (platforms and apps), analytics and services. Defines the product strategy, including the product USP, value proposition, customer segment targeting & positioning (incl.
  
  price) to gain market share, meet customer needs and achieve Sensitech’s business objectives.

• Manages and develops product and solutions and roadmaps (aligned to the strategy) across lifecycle, from conceptualization to end-of-life. Develops and manages the pipeline of products and solutions, including new products, feature upgrades and improvements to existing products and innovation projects. Developing and managing the pipeline will require working very closely with key functions across sales, engineering, marketing, digital, operations, finance, quality and professional services.

• Translates product plans into specific projects with clear and compelling business cases. These business cases will include specific goals on financials (revenues and profitability growth), customer satisfaction, new product pipeline development, time-to-market and return on investment.

• Prioritizes projects based on key business criteria developed and evaluated in consultation with the key business leaders.

• Promotes organization-wide innovation and cooperation in the development of new products and solutions.

• Owns and manages the process of systematically collecting the Voice of Customer (VOC),…