Customer Relations Specialist

Customer Relations Specialist

Department: Front Office Support

Employment Type: Full Time

Location: Saint Charles - Muegge Road

Reporting To: Kimberly Williams

Compensation: $17.89 / hour

Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller.

Schedule:

Mon-Fri 8am-4:30pm

Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.

As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.

This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.

• Greet patients and provide excellent customer service at every visit
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