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B2B Spanish-speaking Customer Specialist

Job in Lisbon, Union County, Arkansas, USA
Listing for: Elevate CloserHire
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Spanish Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 31000 USD Yearly USD 21000.00 31000.00 YEAR
Job Description & How to Apply Below
Location: Lisbon

Closer Hire is partnering with a leading payment solutions provider to recruit a B2B Customer Support Specialist for their team in Lisbon, Portugal. This is a fantastic opportunity for individuals who enjoy assisting businesses, providing technical support, and optimizing digital payment systems. If you have strong customer service skills, problem-solving abilities, and experience working in a fast-paced environment, this role is for you!

Language

required

Spanish

Highlights
  • Private health insurance
  • Career growth opportunities
  • Fully paid training
Responsibilities
  • Business Client Assistance:
    Provide exceptional B2B customer support via phone, email, and chat, ensuring clients maximize the benefits of the platform
  • Technical Troubleshooting:
    Help business owners with technical issues, payment processing concerns, and system optimizations
  • Account Management & Verification:
    Identify account holders, verify account information, and ensure regulatory compliance
  • Compliance & Regulations:
    Adhere to all regulatory guidelines and internal procedures provided by the company
  • Customer
  • Experience Excellence:
    Engage with clients, ensuring timely resolution of concerns, while maintaining a professional and customer-centric approach
Qualifications
  • Language Proficiency:
    Fluent in English and proficient in Spanish
  • Education & Experience:

    High school diploma (mandatory)
  • Stable job history (not frequent job hopping)
  • Minimum 1 year of experience in customer service with a strong customer-oriented approach
  • Strong interpersonal and teamwork skills
  • Ability to multitask in a fast-paced environment
  • High attention to detail and problem-solving mindset
  • Experience with automated customer service platforms is a plus
  • Excellent written and verbal communication skills
  • Strong organizational and computer skills
  • Flexibility and adaptability to change
  • Ability to work independently while following company protocols
  • Work Schedule:

    Ability to work rotational shifts, including night shifts (24/7 operations) with two rotating days off
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