Field Engineer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

The Field Engineer is responsible for the Implementation of complex communication system infrastructure and technical support of specialized sub‑systems and product applications. This includes troubleshooting software‑driven electronics, IP networks, server and network hardware, and performance verification and optimization of RF and broadband architecture including legacy analog, advanced digital P25, and data infrastructure.

• Team with Engineering, Project Management, and Sales personnel to effectively design, implement, optimize, test, cutover, and document advanced communication systems that meet or exceed customer expectations.
• Provide weekly reports of activities and accomplishments.
• Utilize system design drawings, planners, and product documentation to oversee the onsite installation of network, server, and RF equipment. Provide as‑built information for the final system documentation package.
• Utilize network design tools, formalized process documents, and customer input to perform onsite and remote configuration of network, server, RF, and databases. Provide as‑configured documentation and baseline reports.
• Utilize system logs and tools to perform onsite and remote troubleshooting of networks, servers, databases, and RF infrastructure. Verify system logs and event monitoring applications are clear of any faults.
• Utilize product and system test plans to perform acceptance testing. Correct any deficiencies found during testing. Provide accepted test results for the final system documentation package.
• Utilize product specifications, FCC license data, and design parameters to perform performance verification/optimization of advanced digital and legacy analog RF infrastructure. Provide baseline measurement data and accepted test results for the final system documentation package.
• Utilize project design drawings and customer current system information to design/develop solutions to difficult technical issues encountered as part of system implementation, upgrades, or support issues.
• Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results.

• Unique combinations of multi‑site RF communications systems and computer/networking skills are required.
• Strong knowledge of LAN/WAN IP networks, and must be proficient in computer network installation, configuration, and maintenance of systems including cabling, routers, switches, and firewalls.
• Experience with installation, administration, and troubleshooting of:
  • Server Virtualization, specifically with VMWare ESXi v.6+ and/or Microsoft Hyper‑V 2012+
  • Server Operating Systems, specifically Windows Server 2008 R2, 2012 R2, and 2019
  • Workstation Operating Systems, specifically Windows 7 & 10
  • Switches, routers, firewalls, specifically HP and Juniper
• Knowledge of secure products/protocols (KMF, KVL, AES)
• Knowledge of RF systems, such as transmitters, receivers, filters, and antenna networks
• Experience working on Project 25 products (trunked and conventional)
• Demonstrate systems experience and have related experience with the following equipment:
  • Motorola base stations (Quantar, G‑Series)
  • Motorola consoles (MCC
    7500, AXS)
  • Astro
    25 Master Site equipment
  • Astro 25 Multisite and ASR equipment
  • Channel Banks and T1 Circuits
• Knowledge of standard telephony and dedicated data circuits, as well as knowledge of packet‑switching techniques
• Experience with logging recording systems
• Skilled in the use of various communications test equipment including:
  • Communication system analyzers (S412E LMR Master, Viavi 3920B)
  • RF Power Sensor
  • Ethernet test sets (Anritsu 9090A, VeeX…