Small Business & Consumer Loan Officer​/Loan Assistant

Small Business & Consumer Loan Officer/Loan Assistant Superior Customer Service

At First Service Bank, service is our middle name. We strive to exceed our customers’ expectations by creating a remarkable customer experience daily.

Our associates are relationship-builders who work to understand our customers’ needs.

First Service Bank - Proudly recognized as one of Arkansas' Best Places to Work for six consecutive years )!

POSITION:
Small Business & Consumer Loan Officer/Loan Assistant

First Service Bank, honored as one of Arkansas’ Best Places to Work for six consecutive years (2020–2025), is seeking a dynamic Small Business & Consumer Loan Officer/Loan Assistant.

This is a fantastic opportunity for someone who thrives in a community-focused environment, enjoys wearing multiple hats, and is passionate about helping individuals and small businesses succeed. We’re seeking a dynamic and detail-oriented professional to support and grow our small business and consumer lending portfolio. This hybrid role combines loan officer responsibilities with loan assistant duties, offering a unique opportunity to build relationships, guide borrowers through the lending process, and ensure operational excellence.

Candidates must reside within 30 miles of our Mountain View, Arkansas location or willing to relocate to be considered.

What You’ll Do:

• Originate and process small business and consumer loan applications
• Assist customers with loan inquiries, pre-qualification, and documentation
• Analyze creditworthiness and prepare loan packages for underwriting
• Maintain accurate loan files and ensure compliance with bank policies and regulations
• Collaborate with internal teams to ensure timely loan closings
• Provide exceptional customer service throughout the loan lifecycle
• Support loan officers with administrative tasks and pipeline management

You’re Perfect for This If You:

• Enjoy building relationships and helping people achieve their financial goals
• Thrive in a role that blends customer service, administrative precision, and strategic thinking
• Are comfortable working independently while collaborating with a close-knit team
• Take pride in being part of a community-focused organization
• Have a strong attention to detail and a proactive mindset
• Are eager to grow your career in banking and lending

Qualifications:

• Prior experience in lending, loan processing, or financial services preferred
• Strong understanding of consumer and small business loan products
• Excellent communication and relationship-building skills
• Detail-oriented with strong organizational and time management abilities
  
  Clarity of mistake:
  Was broken open, but we will patch it
• Proficiency in loan origination systems and Microsoft Office Suite
• Commitment to community banking values and customer-first service

Why First Service Bank?

We’re more than a bank, we’re a team that cares about community, connection, and continuous growth. You’ll have the opportunity to gain experience, contribute, and grow with a company that values both people and process.

Why Join Us? This position comes with a first-class, comprehensive benefits package, including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month!
• Clothing stipends to keep you looking sharp and professional.
• Professional and personal development opportunities to help you grow and advance in your career.
• Tuition reimbursement to support your educational goals.

To learn more about our amazing benefits, visit:

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you're ready to bring your lending expertise and vision to a team that values integrity, service, and community—let’s connect.?

Apply now —we’d love to meet you!