KYC Enhanced Due Diligence Specialist

Job Summary

The Know Your Customer (KYC) Enhanced Due Diligence Specialist is a part of the Customer Risk & Due Diligence Unit of Centennial Bank and is responsible for ongoing review and risk mitigation of customers classified by policy as higher risk of exposure to ML/TF. This role is also tasked with making recommendations to KYC Management related to the appropriateness of a specific risk designation based on the outcome of the research, transaction analysis, and questionnaire/form completion for high‑risk customers.

1. Maintains continuous awareness of policy/procedure updates resulting from changing regulatory requirements and adheres strictly to the Code of Ethics and all BSA/AML information security and confidentiality requirements, without exception. This duty is performed daily, about 25% of the time.

2. Performs customer research and transaction analysis for new and existing customers found to pose a higher risk of exposure to ML/TF based on the bank customer risk rating model, both new and ongoing. This duty is performed daily, about 50% of the time.

3. Provides input into the risk model feedback loop to ensure customers have scored accurately without compromising the integrity of the model based on customer risk review outcomes. This duty is performed monthly, about 10% of the time.

4. Evaluates system generated Alerts associated with customers granted custom monitoring profiles when activity exceeds expected. This duty is performed monthly, about 10% of the time.

5. Submits referrals to the Alert Investigation Team where appropriate or recommends monitoring profile adjustment to Investigation and EDD Management. This duty is performed monthly, about 10% of the time.

6. Supports KYC EDD Team participation in BETA opportunities presented within the risk rating system for customer risk agents; may also assist with certain user tests for updated or new risk agents, as assigned by management. This duty is performed as needed, about 5% of the time.

7. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.

8. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.

9. Perform any other related duties as required or assigned.

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four‑year college degree, plus 3 years related experience and/or training, or equivalent combination of education and experience.

Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, general public and other employees of the organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Not indicated.

Certified Know Your Customer Associate (CKYCA), Certified Anti‑Money Laundering Specialist (CAMS), or other related certification.

Intermediate:
Word Processing/Typing

Basic: 10‑Key, Accounting, Alphanumeric Data Entry, Contact Management, Database, Presentation/PowerPoint, Spreadsheet

N…