Scheduler, Healthcare

Job Objective/Summary

The Scheduler is responsible for coordinating and scheduling procedures in a timely and efficient manner. This role serves as a key point of contact for patients, providers, and clinical staff, ensuring accurate scheduling, proper documentation, and excellent customer service while supporting overall departmental operations.

• Schedule radiology and imaging appointments (e.g., X‑ray, CT, MRI, ultrasound) accurately and efficiently.
• Obtain prior authorizations for inpatient, observation and swing beds.
• Obtain prior authorizations for clinic and ER.
• Verify patient demographics, insurance information, and physician orders prior to scheduling.
• Ensure appropriate preparation instructions are communicated clearly to patients.
• Coordinate with radiology technologists and clinical staff to optimize scheduling and workflow.
• Obtain and enter necessary authorizations and referrals in compliance with payer requirements.
• Answer incoming calls and respond to scheduling inquiries in a professional and timely manner.
• Reschedule or cancel appointments as needed while maintaining accurate records.
• Maintain confidentiality of patient information in accordance with HIPAA regulations.
• Monitor scheduling work queues and follow up on incomplete or pending orders.
• Provide excellent customer service to patients, providers, and staff.

A high school diploma or equivalent preferred. Must have the ability to read, write, take verbal instruction and perform basic arithmetic.

• Free, low‑cost and PRN health insurance options.
• Dental and vision insurance.
• Employer‑paid life & AD&DD insurance ($15,000).
• Emergency Ground/Air Ambulance coverage.
• Voluntary supplemental insurance options:
• Life Insurance
• Spouse and Child Life Insurance
• Short‑Term Disability (STD)
• Long‑Term Disability (LTD)
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Employee Assistance Program (EAP).
• Retirement plan with employer match.
• Accrue Paid Time Off (PTO) starting on Day 1.
• Paid Holidays and Compassionate leave.
• Sign‑On Bonuses & Employee Referral Incentives.
• Tuition Assistance, Educational Incentives and Career Development Opportunities.
• Public Service Loan Forgiveness (PSLF) support program.
• Employee Recognition Program - Bee & Daisy.

• 100% discount on Outpatient Services.
• 20% discount on Inpatient and Emergency Room services.
• $15 Copay for Physical, Occupational, and Speech Therapy (PT/OT/ST).
• Copay/Deductible waived for services at Family Medical Center when enrolled in our POS insurance plan only.
• Discounts available for eligible immediate family members.
• Convenient payroll deduction for hospital services, OTC medications, fitness membership and scrubs.

Lawrence Healthcare complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources,

The health and safety of our employees, residents, and patients is a priority. Flu vaccinations will be a condition of employment with the exception of an approved accommodation. Vaccines are offered free of charge.

Lawrence Healthcare has designated this position as safety sensitive.

Lawrence Healthcare participates in E‑Verify.

Lawrence Healthcare is an equal opportunity employer.