Admission Specialist

Qualifications:

• High School Diploma or GED required;
  Bachelor’s degree preferred in related field such as Social Work, Psychology, or Education preferred.
• Must have essential computer skills and ability to navigate and use the company EMR.
• Must be able to pass drug, nicotine, and alcohol tests.
• Strong phone communication skills, with the ability to engage compassionately and professionally in sensitive, Christ-centered conversations while maintaining confidentiality and clarity.
• Hold/Receive required certifications within the predetermined time limits established by the State of Arkansas and Adult & Teen Challenge of Arkansas.
• Complete the specifically designed trainings and pass written examination required for certification.

• Work effectively with culturally diverse population and be sensitive to the needs of each population.
• Communicate compassionately and effectively with clients, health care professionals, and the general public.
• Familiar with medical terminology as it relates to mental health care and basic family practice care.
• Effective documentation skills.
• Able to lift up to 30 pounds.
• Physically able to walk, stand, and stoop for several hours each day.

• Oversees client applications and admissions checklist into the program.
• Ensure that all client applications are thoroughly looked through and responds within 24 hours.
• Conducts follow up phone interviews with client applicants and referral sources.
• Upload all appropriate information about the client to the EMR upon arrival including all necessary contact details.
• Participates in Agency-wide training programs/in-services.
• Familiar with the company’s policies, procedures and guidelines including all safety protocols and rules for facility.
• Ensures confidentiality of client and employee information and responds to internal and external information according to company policy.
• Assists in overcoming barriers to the admission of clients.
• Makes necessary referrals and serves as liaison with other agencies.
• Present new client intakes to interdisciplinary team.
• Occasional meetings at ATCAR campus as needed.
• Other duties as assigned.