Experience Coordinator

Overview

About UHP — Unlock Human Potential is building a new category of education centered around whole-human experiential vocational training, leadership development, and purpose-driven transformation. UHP serves veterans, transitioning service members, and purpose-driven individuals through immersive programs that integrate human performance, leadership, wellness, vocational skills, and personal growth. Our environment is fast-moving, mission-driven, and deeply experiential. We are not a traditional university, gym, military program, or trade school — we are building a scalable human development institution designed for the future workforce.

The Opportunity — UHP is seeking an Experience Coordinator to help create an exceptional experience for students, guests, partners, and visitors across campus. This role sits at the intersection of hospitality, operations, and event support. The Experience Coordinator serves as a visible, welcoming presence on campus, helping ensure daily activities run smoothly while creating a positive and memorable experience for everyone who visits UHP.

The ideal candidate enjoys working with people, takes pride in exceptional customer service, pays attention to details, and thrives in a fast-paced environment where no two days are the same.

• Student & Guest
  
  Experience:
  
  Serve as a primary point of contact for students, guests, and visitors; create a welcoming, professional, and service-oriented experience; support arrivals, departures, orientations, tours, and daily student needs; answer questions, resolve issues, and help ensure a positive campus experience.
• Campus Operations & Hospitality:
  Conduct campus walkthroughs to ensure spaces are clean, organized, and guest-ready; identify and communicate maintenance, safety, or experience-related concerns; support a culture of hospitality and professionalism across campus.
• Events & Logistics:
  Assist with planning and executing campus events, ceremonies, tours, and special programs; coordinate event logistics, setup, and guest support; safely transport students and guests throughout campus as needed.
• Collaboration & Administrative Support:
  Partner with teams across campus to support student and guest needs; utilize technology and AI-enabled tools to improve organization and efficiency; maintain schedules, communications, and records while identifying opportunities for continuous improvement.
• General & Continuous Improvement:
  Deliver an exceptional experience for students, guests, and visitors from arrival through departure; coordinate transportation and logistics for students and guests as needed; identify issues, solve problems proactively, and contribute to continuous improvement efforts.

• Valid driver’s license with a safe driving record
• Strong communication and interpersonal skills
• Comfortable speaking with groups and interacting with diverse audiences
• Demonstrated ability to follow through on commitments and manage multiple priorities
• Strong organizational and time management skills
• Comfortable using Microsoft Office, Google Workspace, and other technology platforms
• Ability to spend extended periods standing, walking, and moving throughout campus

• At least 1 year of experience in hospitality, guest services, customer service, student services, event coordination, tourism, or a related field
• Experience working in hotels, resorts, higher education, hospitality organizations, or other customer-facing environments
• Experience planning and executing events from start to finish
• Bachelor's degree in Hospitality, Business, Communications, Event Management, or a related field
• Military service or experience supporting veterans and military communities

• Competitive salary, commensurate with experience
• 401(k)
• Health, dental, and vision insurance
• Paid time off
• Professional development support
• Access to UHP performance and recovery facilities

Veterans, transitioning service members, and military spouses are strongly encouraged to apply.

At UHP, you are joining more than a company — you are helping build something designed to create lasting impact.