Catering Manager

Job Description

The Catering Services Manager is a visionary leader responsible for delivering outstanding culinary and event experiences. This role oversees the full catering operation, leading teams that transform client needs into unforgettable events. By balancing creativity, operational excellence, and financial stewardship, the Catering Services Director ensures every catering order and special event is executed flawlessly while achieving budgetary and revenue goals.

Life Works Restaurant Group crafts thoughtful, chef-led dining and hospitality experiences designed around the people and places we serve. From the first conversation, our teams work as true partners with our clients, shaping everything from the design of a space to the way the experience comes to life. We craft thoughtful, elevated experiences that leave people more inspired, more connected, and genuinely cared for.

Life Works Restaurant Group is part of Aramark's Workplace Experience Group. Learn more at  Imagination Well Served. #Life Works Restaurant Group  Home
- Life Works Restaurant Group

The Salaried rate for this position is $65,000.00 to $72,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits,  Aramark Careers
- Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Leadership:

• Ensure catering operations connect to the Executional Framework.
• Deliver consistent quality in planning and execution of events.
• Demonstrate established company solutions to ensure consistency, quality and efficiency within consumer driven offerings.
• Lead catering team to ensure quality in final presentation of food.
• Train and lead employees to ensure knowledge of food menus and promotional calendars.
• Model and reinforce Aramark's mentor process.
• Reward and recognize employees.
• Monitor team performance and provide regular feedback. Plan and execute team meetings and daily huddles.
• Complete and maintain all staff records including training records, schedules and performance data.

Client Relationship:

• Develop and maintain effective client and customer rapport for mutually effective business relationships.
• Demonstrate excellent customer service using Aramark's standard model.
• Implement communication strategy as provided by marketing team in order to build catering revenue.

Financial Performance:

• Responsible for delivering food and labor targets. Develop and execute strategies to achieve catering revenue forecasts.

Efficiency:

• Responsible for executing catering events of wide-ranging size and scope, including staffing and management.
• Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate.

Compliance:

• Ensure compliance with Aramark food,…