Senior Manager, IT Internal Audit & SOX

Senior Manager, IT Internal Audit & SOX Why We Have This Role

At Qualtrics, we build technology that closes experience gaps — and our Internal Audit team plays a direct role in making sure we do it with integrity s isn’t a “check-the-box” audit role. This is a chance to architect and own our entire IT SOX and technology assurance program, influence how IT, engineering and security teams think about risk, controls and compliance, and operate across levels and functions of the organization.

You’ll report directly to the Chief Audit Executive and carry high visibility across the enterprise – Finance, Operations, IT, Security. You’ll be the internal authority on IT SOX and operational risks, controls and compliance — the person leaders call for meaningful insights and assurance.

This role operates at the intersection of strategic thought leadership, consistent execution and tech-forward innovation. We’re looking for a self-starter, “roll up your sleeves” leader with a lived understanding of customer-focused mindset. Success in this role isn't defined by power-points/spreadsheets, control test completion rates or a tally of audit projects — it's defined by your impact to the organization’s process risk, controls and compliance intelligence and capabilities.

You show up in the following ways everyday:

• Player‑Coach Mindset: As an IC, you roll up your sleeves while architecting and carrying the strategic IT SOX and Audit vision – no directing from a distance. You show up with a point of view on current risks/capabilities and industry trends. You influence without authority.
• Executive Presence and Partner‑Mindset: You walk into a room with a C‑level leader and make complex process and risk clear, urgent, and actionable. No jargon, no hedging. You build relationships across the enterprise that position Internal Audit as a strategic partner rather than a compliance function.
• Impactful Prioritization: Speed and quality are both non‑negotiable. You know which battles to fight first, which has the biggest immediate impact, and prioritize ruthlessly.
• Tech‑forward Innovation: You have a strong curiosity toward technology and opportunities for innovation. You drive innovative change, actively identifying, building and deploying process automations or AI‑enabled capabilities — continuous monitoring, automated testing, scaled compliance. Familiarity is a baseline; innovative outcomes is the bar.
• Analytical Rigor: You purposefully connect dots across disparate systems, think in risk frameworks, and support recommendations with data and actions.

• You’ll have first hand opportunities to define and direct the SOX, technology assurance, and business advisory practices.
• Partnering with cross‑functional leaders, you’ll play an integral role in the Company’s maturity journey, solving complex challenges across M&A activities, process and technology transformation, and AI and product innovation. Opportunities are plenty, you just need to go get them.
• Building impactful and long‑term partnerships is how we’ll achieve our goals.

• IT SOX Leadership & Execution
  • Own the end‑to‑end IT SOX program — from strategy to testing and documentation, through remediation and Audit Committee‑level reporting. This is the core of the role today.
  • Manage and evolve the annual IT SOX compliance strategy, scoping methodology, and risk assessment framework — bringing genuine thought leadership, not just inherited templates.
  • Design and execute all phases of IT SOX audit activity: walkthroughs, design and operating effectiveness testing and documentation, status tracking, issue reporting, and remediation validation.
  • Support regular executive and Audit Committee‑level reporting.
  • Support and continuously look for opportunities to improve and optimize use of Internal Audit team tools, including Audit‑board/Optro and Claude.
  • Support IT SOX program and resource management activities, including co‑source partner resources, while maintaining quality and driving consistency across the program.
  • In partnership with the Business Process/Finance SOX lead, manage the full SOX documentation library — narratives,…