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Onsite Tech Support Specialist

Job in Mount Pleasant, Izard County, Arkansas, 72561, USA
Listing for: Pomeroy
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: Mount Pleasant

Pomeroy is seeking a customer-focused IT Help Desk technician in Mount Pleasant, AR to provide Walk-Up support for end users during business hours. You will troubleshoot Windows and Chrome devices, document actions in Service Now, and assist with audio/visual equipment and device imaging.

The role emphasizes strong communication and teamwork. Additionally, you will handle asset management, PC refreshes, and remote end-user support while escalating complex issues to appropriate teams.

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