Sr. Director, Claim Advanced Analytics Circle Business Lead

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $ - $ Target Openings 1

Travelers is seeking a Senior Director, Circle Lead / Team of Teams Lead to set direction and deliver results across multiple Agile product teams supporting our Advanced Analytics Circle within Claim. In this role, you will own the execution of roadmap and delivery outcomes for a portfolio of capabilities that spans the business unit. Success here depends on strong partnerships. You will work shoulder-to-shoulder with analytic and technology leaders to translate business strategy into executable plans, keeping teams aligned and outcomes on track.

We are looking for a leader who is genuinely passionate about using AI to improve both how we work and what we deliver. You should bring curiosity, conviction, and a willingness to challenge the status quo, helping teams adopt new tools and new ways of working. Coaching is central to the role: you will develop talent and strengthen delivery practices across the teams you lead.

Lead, define, communicate and champion the work of a small number of agile teams (i. e. Team of Teams) working toward common business outcomes generally within a specific business segment. At this level, you generally lead:
Less than 8 teams (less than 100 total people) multiple business units or product lines/assets that may cross Circles, Value Streams and/or organizations products with interdependencies with other systems/products less established applications. Work with most senior levels of the organization systems may be used across the entire enterprise. Partner with Technology Circle Lead to implement multi-team vision and strategy, ensuring alignment to overall value stream outcomes, including the business architecture and roadmap for achieving the strategy, vision and business outcomes;

articulate the Circle / Team of Teams vision and strategy effectively to teams and stakeholders. Effectively drive, manage, implement and track one or more portfolios of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed. Prioritize interdependent team backlogs addressing risks and dependencies within and outside the Circle to defined outcomes and ensuring overall alignment with business strategy;
Make trade-off decisions to balance quality, cost, and timelines to maximize value. Identify innovative solutions both internally and in the external marketplace; ensure competitive and industry benchmarking of critical capabilities. Oversee and make data driven decisions related to funding and resource allocation, and prioritization of work in alignment with circle and value stream objectives. Lead positive team dynamics, encourage collaboration and drive appropriate levels of self-organization;
Assess, utilize, and partner with external resources and partners to meet agreed upon expectations, as needed. Manage multi-team dynamics; remove impediments to teams’ success and assist in conflict resolution, issue and dependency management. Build and foster collaborative relationships across other Circles…