Assistant Residential Administrator

Description

Lead with Purpose — and Make Every Home a Place of Growth and Care

At Grafton Integrated Health Network, we’re guided by a shared purpose helping individuals with complex needs live meaningful, fulfilling lives. As an Assistant Residential Administrator, your meaningful impact comes through assisting the Residential Administrator in guiding a high impact team supporting children and adolescents with IDD and mental health needs in our residential programs. You’ll foster a culture of teamwork and collaboration, ensuring that staff have the guidance, training, and encouragement they need to help residents achieve greater independence and well-being.

And because we care for you so you can care for others, we provide the tools, resources, and professional development opportunities that empower you to grow as a leader while making a lasting difference.

Join us - and experience the deep fulfillment of knowing your work truly makes a difference! Be part of a team that leads with heart and grit, the Grafton way!

Work Schedule: Tuesday - Saturday, 2pm - 10pm

Job Summary

Under limited supervision, assists the Residential Administrator in the management and operation of assigned residential programs. Work involves supporting the daily operational, administrative, and supervisory functions of the residential programs to ensure quality services, regulatory compliance, employee development, and effective program performance. The Assistant Residential Administrator serves as a member of the residential leadership team and provides leadership coverage in the absence of the Residential Administrator.

Reportsto the Residential Administrator.

Essential Job Functions

• Assist the Residential Administrator in the oversight and management of assigned residential programs to ensure the delivery of safe, effective, and person-centered services.
• Provide direct supervision, coaching, and support to residential managers, supervisors, and other designated staff. Conduct and document regular supervision meetings and assist with performance management activities.
• Monitor daily program operations and address operational issues related to staffing, client care, scheduling, transportation, facility concerns, and regulatory requirements.
• Assist in developing, implementing, and monitoring program goals, objectives, policies, and procedures.
• Support recruitment, interviewing, onboarding, training, employee engagement, and retention initiatives.
• Review staffing patterns, overtime utilization, and workforce needs and make recommendations to improve operational efficiency.
• Assist in monitoring program compliance with licensing, accreditation, and organizational standards. Participate in audits, inspections, investigations, and corrective action planning.
• Respond to incidents, crises, and emergency situations as needed. Provide leadership support and follow-up to ensure appropriate documentation and resolution.
• Collaborate with clinical, educational, medical, and residential teams to ensure coordinated service delivery and achievement of treatment goals.
• Assist with budget monitoring and resource utilization to ensure responsible stewardship of organizational resources.
• Conduct routine program reviews and quality assurance activities to identify trends, opportunities for improvement, and areas of risk.
• Participate in leadership meetings and contribute to operational planning, problem-solving, and decision-making.
• Serve as Administrator-on-Call as assigned and provide leadership coverage during evenings, weekends, holidays, and emergency situations.
• Act on behalf of the Residential Administrator during periods of absence or as delegated.

Additional Job Functions

• Participate in family meetings and respond to family, guardian, and…