Quality Manager

Quality Manager

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:
Plant Manager

The work model for the role is:
Onsite

Your role and responsibilities:

In this role, the Quality Manager provides leadership and strategic direction for Quality at the Ozark, AR Motor Plant. This position is responsible for ensuring product quality, maintaining compliance with quality standards and certifications, driving continuous improvement initiatives and leading the resolution of customer, supplier, and internal quality issues.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

You will be mainly accountable for:

• Quality Leadership & Performance Management
  - Lead and manage all quality assurance and quality control activities to achieve plant quality objectives, performance targets, and customer expectations.
• Continuous Improvement & Problem Solving
  - Drive continuous improvement initiatives by analyzing processes, reducing scrap, rework, and warranty costs, and implementing effective corrective and preventive actions.
• Quality Systems & Compliance
  - Maintain ISO certifications and other applicable quality management system requirements, ensuring ongoing compliance, audit readiness, and adherence to company standards.
• Customer & Supplier Quality Management
  - Collaborate with customers, suppliers, engineering, and plant operations to resolve quality issues, improve processes, and enhance product reliability and customer satisfaction.

Qualifications for the role:

• Bachelor's degree with minimum 8 years OR Associate's degree with minimum 10 years of experience in quality, operations or related manufacturing experience.

Preferred Experience Includes:
Strong knowledge of ISO standards and quality management systems.

• Demonstrated ability to apply lean manufacturing tools and methodologies (Flex-Flow, 5S & 6S, Industry 4.0 IoT, 8D, PPAP) to drive continuous improvement.
• Experience managing quality operations, including ISO certification maintenance, corrective/preventive actions, root cause analysis, and day-to-day quality department activities.
• Track record of driving process improvements to reduce cost of poor quality (scrap, rework, warranty), with preferred certifications (ASQ/Six Sigma) and experience with SAP, UKG and Microsoft Suite.
• Effective leadership and communication skills, with the ability to collaborate across all levels of the organization, customers, and suppliers.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us:

ABB's NEMA Motors Division is the global leading electric NEMA motors manufacturer. With more than 4,500 employees across the globe and seven manufacturing locations that produce more than 1.6 million motors every year, the division powers its customers from many industries with safe, reliable energy-efficient and effective solutions. NEMA Motors Division is a trusted leader with the shortest lead time and the broadest modularized product offering.

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed,…