Salesperson, Sales Representative

Company: CNC EX, LLC dba Ferrari of Charlotte

416 Tyvola Road, Charlotte, North Carolina 28217

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.

• Meets dealership sales goals.
• Greets customers and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
• Suggests optional equipment for customer to purchase.
• Computes and quotes sales price, including tax, trade‑in allowance, and discount.
• Completes paperwork accompanying vehicle sales, including preparing sales slip or sales contract.
• Arranges for delivery and registration of vehicle.
• Researches availability of models and optional equipment.
• Engages in business development.
• Addresses customer concerns.
• Maintains CSI at or above company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows safeguards rules and regulations.
• Demonstrates the company’s core values.
• Complies with company policies and procedures.
• Observes all federal, state, local and company safety rules and regulations in the performance of duties.
• Other duties as assigned.

• High school diploma or equivalent (GED).
• Associate degree, bachelor’s degree, master’s degree, or doctorate (preferred).
• Up to 3 years of prior sales and/or customer service experience (desired).
• Valid driver’s license; automobile salesperson license is a plus.
• Intermediate knowledge of Microsoft Office products and ability to learn web applications for customer management.
• Strong communication skills, able to understand instructions and communicate effectively with customers and company personnel.
• Reliable attendance with ability to work evenings, weekends, and holidays.
• Physical ability to stand, walk, and sit regularly; able to talk and hear while performing duties.
• Strong math skills and common‑sense reasoning ability.
• Demonstrates servant leadership, teamwork, integrity, commitment to customer enthusiasm, passion for winning, accountability, and continuous improvement.

• Servant Leadership – putting the needs of others first.
• Teamwork through trust and respect – valuing diversity to achieve high performance.
• Integrity – honesty and transparency.
• Commitment to Customer Enthusiasm – exceeding customer expectations.
• Passion for Winning – striving to be the best.
• Accountability – taking ownership of actions and decisions.
• Commitment to Continuous Improvement – seeking opportunities for growth.

This job description is subject to revision at the discretion of the company. It does not constitute a contract of employment and employees may be required to perform additional duties as directed.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://(Use the "Apply for this Job" box below). Your Rights
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