Key Account Manager:in; m​/w​/d

Join Our Success Story

Become part of our success story and strengthen the CHANEL Key Account Team in the Fragrance & Beauty sector. For our head office in Hamburg, we are looking for a (Junior) Key Account Manager (m/w/d) in full-time, either on a fixed-term or indefinite contract basis.

• Responsibility for the care of selected retail partners
• Ensuring CHANEL business and sales strategies through the development of targeted, tailored development plans per KAM customer
• Close cooperation with the outside sales and training team
• Ensuring a holistic brand appearance at the point of sale
• Coordination of all marketing and promotion activities (on- and offline) in close cooperation with the marketing team
• Continuous development of standardized reporting, optimization of goal-oriented performance tracking
• Regular analysis of customer and market development to identify potentials, trends, and challenges early on

• Enthusiasm for the beauty & luxury industry and pronounced customer orientation
• Affinity for analysis and data-driven decision-making
• Enjoyment of working with other departments

• Completed degree in business administration or equivalent
• First professional experience in sales and in e-commerce and omnichannel, preferably in the beauty & luxury sector
• Independent and structured working style
• Secure handling of MS-Office, especially Excel and Power Point
• Very good German and English language skills

• Team cohesion and an inspiring company culture
• Central office in the Hamburg Hafen City, extensive digital tools, and the possibility of mobile working
• Individual development opportunities and training
• Wellbeing offers (e.g., subsidy for lunch, language learning, or sports programs)
• Exclusive conditions for the purchase of our fashion and beauty products
• Six weeks of vacation plus one wellbeing day and two days for social volunteering

We look forward to receiving your complete application documents (including work and training certificates, indication of the current notice period, and your salary expectations) via our online application form.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.