Senior Center Program Assistant - Carroll Co. SAWC

Senior Center Program Assistant - Carroll Co. SAWC Locations Position Type

Full Time Hourly

Employee

On Site

$12.00 per hour

JOB SUMMARY:

The PROGRAM ASSISTANT works under the direct supervision of the Center Director and the general supervision of the Director of Senior Services.

JOB DUTIES AND RESPONSIBILITIES:

• WILL ANSWER TELEPHONE AND GREET VISITORS: will answer telephone, either taking messages, handling inquiries or referring call to the Center Director; assists Center Director in greeting visitors and program participants who visit to the senior center.
• WILL PERFORM RECORD KEEPING DUTIES: will complete Consumer Registration forms on new clients; will record units of service; will set up client files; and perform other record keeping as necessary.
• IF ASSIGNED, WILL TAKE CARE OF INCOMING AND OUTGOING MAIL (Pickup mail at post office and take afternoon mail).
• WILL MAKE SURE DAILY BANK DEPOSIT IS MADE, TAKING THE DEPOSIT TO THE BANK IF NECESSARY.
• WILL COORDINATE AND TRAIN VOLUNTEERS: assists Center Director in finding and training qualified volunteers; coordinates work schedule of volunteers as directed by the Center Director.
• WILL PLAN, CONDUCT, AND LEAD ACTIVITIES FOR CLIENTS: will plan and lead activities in the senior center; will assist clients with activities as needed.
• WILL ASSIST CENTER DIRECTOR IN PLANNING AND CONDUCTING SPECIAL FUND-RAISING EVENTS FOR THE CENTER.
• WILL ASSIST CENTER DIRECTOR IN PLANNING AND CONDUCTING PUBLIC RELATION ACTIVITIES TO PROMOTE THE PROGRAM: will help distribute literature and assist where needed in promoting the senior center to the general public.
• INTERACTS EFFECTIVELY WITH CLIENTS AND OTHERS: always maintains a professional but caring and compassionate demeanor; treats other staff members and volunteers with respect; never displays anger or impatience with clients, staff or volunteers; never abuses clients, either physically or emotionally.
• MAINTAINS CLIENT CONFIDENTIALITY AND PRIVACY: does not discuss or gossip about client; ensures that all information contained in the client file is kept confidential and not given to the public.
• ASSISTS IN CLEANING AND STRAIGHTENING SENIOR CENTER AFTER DAILY ACTIVITIES ARE COMPLETED. Senior Center shall always be neat and orderly.
• ASSISTS IN KITCHEN AND TRANSPORTATION AS NEEDED: will assist kitchen staff in such areas as serving the meal, cleaning up etc., as needed; will drive van routes or special trips as needed.
• IF HOST/HOSTESS IS NOT AVAILABLE, WILL BE RESPONSIBLE FOR SIGN IN DESK.
• ATTENDS JOB-RELATED TRAINING AS REQUIRED.
• PERFORMS OTHER DUTIES AS ASSIGNED.

PHYSICAL AND MENTAL REQUIREMENTS:

• Ability to communicate with employees, supervisors and other contacts verbally and/or in writing.
• Ability to understand and follow complicated verbal and written instructions, guidelines, policies and procedures.
• Ability to handle stressful situations.
• Ability to complete complex paperwork/forms required to document time and work completed.
• Ability to make decisions and do problem solving.
• Ability to maintain an acceptable attendance pattern.
• Ability to do multi-tasking with minimal errors.
• Ability to stand or sit for long periods of time.
• Ability to grasp, reach, bend, stoop, kneel, squat, climb and move about freely.
• Ability to travel both short and long distances.
• Ability to lift objects up to 25 pounds.
• Ability to work with minimal supervision.
• Ability to work as a team member.
• Ability to perform duties in accordance with safety guidelines.
• Working environment is primarily an office setting, with travel in all weather conditions to county offices.

JOB CLASSIFICATION: Non-Exempt

PLEDGE OF CONFIDENTIALITY: Information regarding a client of this agency shall not be released to any source outside of this agency without the signed permission of the client. Furthermore, information will only be released internally on a need-to-know basis. Employee will not discuss client cases outside the office or with anyone not employed by this agency unless they are directly involved with the patient’s case.

• Must have a high school diploma or GED.
  (Other job related education and/or experience may be substituted for…