Eligibility Specialist I​/II

Posting number: 1288-9_HHSA_EM_072726

Department: Health & Human Services Agency - Economic Mobility

Job classification: Eligibility Specialist I

Posting type: Open

Categories: Community and Social Services

WRITTEN EXAMS ARE
TENTATIVELY SCHEDULED FOR AUGUST 2026

ORAL EXAM IS
TENTATIVELY SCHEDULED FOR AUGUST 2026

FINAL FILING DATE: AUGUST 10, 2026, AT 12:00 PM

Eligibility Specialist I: $3,614 - $4,613 APPROXIMATE MONTHLY* / $20.85 - $26.61 APPROXIMATE HOURLY*

Eligibility Specialist II: $4,063 - $5,186 APPROXIMATE MONTHLY* / $23.44 - $29.92 APPROXIMATE HOURLY*

This position is in the United Public Employees of California – General bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases:
Shasta County Labor Agreements

The salary range consists of six (6) salary steps, with approximately 5% intervals between each step. The original appointment for new employees begins at the first step of the assigned salary range. New employees are eligible for a merit-based step increase at six months from step A to step B and then annually thereafter from the step B pay period.

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

The Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents. Established in 2006, the HHSA is organized into four branches:
Behavioral Health & Social Services, Public Health, Economic Mobility, with a centralized Administration Services. The HHSA promotes optimal health for all. The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety. This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA’s services to be more responsive to the needs of the public.

The Economic Mobility Branch provides assistance and services to individuals and families in the community. Through multiple locations in Redding, Anderson, Shasta Lake, Burney and Enterprise the branch provides initial and on-going eligibility determination services for public benefits such as Cal Fresh, CalWORKs, General Assistance, Healthcare Programs, and WIC. The branch provides CalWORKs and Cal Fresh employment preparation and support services, as well as behavioral health and comprehensive perinatal alcohol and drug counseling services.

Recently, the branch also added a new division to consolidate and streamline homeless and housing services within the HHSA and finally, the Economic Mobility Branch also provides referrals for individuals and families to other services within the HHSA and within the community.

Determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintains current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiates and processes casework through an automated system; identifies needs and makes appropriate referrals for health, social, and/or employment services; and performs related work as required.

The department encourages candidates to watch the following video about the Eligibility Specialist position:

Eligibility Specialist I:

Working under close supervision, employees in this class receive in-service training and are given detailed instructions in the performance of routine duties related…