Success Coach Job Toledo Arkansas USA,Social Work

Location: Toledo

Harbor is seeking out a Success Coach to join the Ohio Means Jobs team in Toledo who is currently competent provider with lived experience who delivers professional
services to program participants and their families participating in the Benefits Bridge program. This Position offers support to individuals and families navigating benefits cliffs, provides job support, and refers for services and community programs as identified on individual service plan.

Position is full time, first shift and 40 hours per week.

Education/Experience/Other Requirements:

High School Diploma or GED required, associate’s degree or higher preferred.
Present and/or past experience receiving public assistance (e.g., childcare
assistance, SNAP benefits, OWF benefits, etc.)
Must obtain EMPath Certificate (Economic Mobility Pathways) within 120 days of
hire.
Must possess the skills necessary to help clients achieve and maintain their
highest level of functioning by striving for successful community living.
Must have the ability to offer a unique perspective of receiving public assistance
because of his/her own experiences and relate his/her journey towards self-sufficiency
Must be proficient and accurate in computer use, including Microsoft Word.
EMPath Certificate (Economic Mobility Pathways) must maintain current
continuing education and requirements for renewal for their certificate.
Must be willing to work nights and weekends when needed.
Must have a valid driver’s license, acceptable driving record, and show proof of
personal auto insurance policy to be deemed insurable with Harbor’s vehicle
insurance policy.

Essential Job Competencies/Primary Duties:

Uses experiences with public assistance and services in assisting and supporting
participants on an ongoing basis.

Completes comprehensive assessments, bridge scores, and develops service plans with
participants.

Refers and supports participants in attending and completing financial literacy training and
trainings/classes that support successful completion of bridge program.

Provides direct services to participants, maintains weekly contact, identifies needed
support services, monitors goal achievement for earning incentives, and identifies
educational/job training needs.

Assists team, participants, and staff members in completing documentation necessary to
determine eligibility for community resources.

Acts as advocate for participant to secure needed services.

Attends and may lead Care Team meetings, provides updates to care team on participants
progress, participant successes, and barriers to program completion.

Links and supports participants in completing financial literacy training and works
cooperatively with financial opportunity centers.

ONGOING INTERVENTIONS

Provides support, education and consultation to participants and families, and/or significant
others.

Provides supportive interventions as noted in the service plan to support participant in
transitioning to greater self-sufficiency and progressing in identified career goals.

Provides education on job search, job success, budgeting, problem solving to participants,
families and/or significant others.

Assures appropriate communication with team leader and team members responding to
participant calls and requests.

Assists in participants acquisition of job searching and employment skills.

COLLABORATION

Assists the participant and family in increasing social support skills and networks.

Coordinates indicated evaluations and assessments by internal and/or external providers
as appropriate to the position.

Coordinates and monitors all services identified in the ISP as appropriate to the position.

Provides assistance in gaining access to essential community resources.

Locates and/or establishes self-help and support groups for participants, families,…