Patient Coordinator II; Arlington Heights

Join to apply for the New Patient Coordinator II (Arlington Heights) role at Orthodontic Experts

About us:

Orthodontic Experts is dedicated to quality care and orthodontic excellence. We are a community committed to making a difference in the lives of our patients. We currently have 29 offices in the Greater Chicagoland area, Wisconsin, Indiana and Indianapolis, with plans to open additional offices. Our core values are Accountability, Continuous Improvement, Inclusion, Integrity, Respect, Teamwork, and Transparency.

As a New Patient Coordinator II (NPC II), you will be on the training path of an Orthodontic Assistant in training. Under the supervision of the orthodontist, the NPC II learns and masters various orthodontic procedures and demonstrates progress toward mastery, performing them independently or under the orthodontist’s direction. The NPC II will also act as a backup for the NPC role, which includes taking records (pictures and x-rays) used for creating a treatment plan for the new patient.

• Under the supervision of the orthodontist, learn and master the following orthodontic procedures.
• Assist the orthodontist during procedures (e.g., adjusting braces, placing orthodontic appliances).
• Complete full-arch bonding top and bottom, bonding fixed retainers.
• Debonding;
  Rebonding brackets.
• Use various digital scanners;
  Take clear x-rays and photos;
  Take accurate scans for retainers.
• Make clear retainers;
  Deliver expanders, space maintainers and Forsus appliances.
• Sterilize equipment and maintain a clean working environment (including picture & X-ray area).
• Collaborate with the Treatment Coordinator to ensure patient case acceptance via a warm hand-off to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Discuss payment options and provide general information regarding insurance coverage related to orthodontics.
• When traveling to another clinic, perform all role duties including administrative tasks.
• Participate in marketing events and complete annual compliance training.
• Other tasks as assigned.

• High School Diploma/ GED
• Ability to work independently and in a team setting
• Computer skills
• Ability to travel and transport self to other practice locations
• Minimum 6 months chairside experience
• Bilingual - Spanish (Preferred)

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9:45 am to 6:00 pm shifts per month
• 1010 S Arlington Heights Rd, Arlington Heights IL 60006
• Travel to Dekalb/Mundelein and Algonquin
• Full time
• Rate of pay: $18.00 per hour

• Paid Training
• Travel Pay (for travel to sister clinics farther than 15 miles from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, Life Insurance
• Disability benefits and more
• 401(k) and matching
• Free and discounted Orthodontic Treatments

Salary

Description:

Pay: $18.00 per hour