Medical Billing Specialist

Join to apply for the Medical Billing Specialist role at Hearing Screening Associates LLC

Hearing Screening Associates (HSA) is part of the Demant Group. Demant is a world‑leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know‑how to help improve people’s hearing and health. In every aspect of hearing—from devices, hearing implants, diagnostic equipment, to intelligent audio solutions and hearing care worldwide—Demant is active and engaged.

HSA is a full‑service company that offers an all‑inclusive service for the hearing screening of newborn infants. HSA provides services for all aspects of newborn hearing, beginning with personnel and testing, equipment, to reporting and billing; our goal is to be the premier Newborn Hearing Screening company.

The Medical Billing Specialist is responsible for the billing of Newborn Hearing Screening Tests, working with insurance companies and their members in the reimbursement process while maintaining patient confidentiality in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This is a full‑time permanent position based in our Arlington Heights, IL office.

• Responsible for the follow‑up of submitted claims with health plans and their members to resolve those claims.
• Responsible for professional interaction with members and insurance companies, working to resolve claims and discrepancies.
• Regularly attend and participate in weekly staff meetings.
• Demonstrates Demant Values:
  We create trust | We are team players | We create innovative solutions | We apply a can‑do attitude.
• All other duties as assigned.

• 2+ years of recent experience related to medical billing and claims resolution.
• Experience and understanding of the denial and appeals process, working to resolve the claim for payment.
• Experience in working with the requirements of Medicaid and private insurance.
• Detail‑oriented to identify accuracy in insurance information and patient demographics.
• Collaborate and effectively communicate with HSA Leadership regarding insurance process changes, timely filing limits, trends with insurance companies’ denial or billing changes.
• Proficient with various software applications (Outlook, Excel, Word), computer systems, web‑based applications, and third‑party portals.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem‑solving skills.
• Clear seven (7) year background check
  • Verifiable prior employment including title and dates of hire.
  • Criminal history.
  • Education.

• High school diploma or equivalent.
• At least two years related experience required.

• None

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

We are an Equal Opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.