Patient Representative - Arlington Heights & Buffalo Grove
Listed on 2026-10-09
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Healthcare
Healthcare Administration
Are you the kind of person who loves helping people, staying organized, and keeping things running smoothly? As our Patient Representative
, you’ll be the first friendly voice and smile patients and families experience - aka the VIP of first impressions! You’ll work closely with the Practice Manager and help create a welcoming, stress-free visit for every family.
32 hours per week + rotating Saturdays
Clinic Hours Sanders Court Pediatrics – Arlington Heights- Monday
- Thursday: 7:45am-5:0pm - Friday: 9:00am-5:00pm
- Saturday: 8:30am-Noon
- Monday
- Friday: 9:00am-5:00pm - Saturday: 8:30am-Noon
For more than 30 years
, Sanders Court Pediatrics has proudly cared for families in our community. Our experienced and compassionate team provides personalized care for every stage of childhood - from those very first newborn visits all the way through young adulthood. We love partnering with families and helping guide them through each milestone along the way.
We serve patients at two locations and are proud to have a strong, dedicated clinical team that includes 12 providers - 10 board-certified physicians and 2 certified nurse practitioners.
Locations:Sanders Court Pediatrics – Arlington Heights
1051 W Rand Rd #103, Arlington Heights, IL 60004
Sanders Court Pediatrics – Buffalo Grove
1450 Busch Parkway #130, Buffalo Grove, IL 60089
- Answers phones, schedules appointments and verifies patient information.
- Completes check-in, check-out and end of day processing.
- Enters charges; collects and posts payments.
- Collects patient balances.
- Copies medical records.
- Scans incoming patient records/reports.
- Completes end of day process.
- Processes medical records requests.
- Demonstrates and supports Pedia Trust Core Values.
JOB FUNCTIONS:
- Performs digital health workflows and initiatives.
- Performs complete referral authorizations.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The
requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential duties.
Required Education, Knowledge, Skills & Abilities:- High School diploma required
- Ability to multitask
- Must be detail oriented
- Good communication skills and customer service skills
- General computer knowledge
- Problem-solving skills
- Team player
Experience:
- 2 years of customer service experience
- Office based work experience preferred
- N/A
The characteristics listed below are representative of the physical and environmental demands required by an
individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential duties.
- Some travel required
- Bending and lifting
- Walking
- Exposure to infectious disease
- Exposure to biohazards and other hazardous materials
Pedia Trust is a united group of pediatric practices that serve Chicago-area families. Our practices take a unique approach to providing pediatric care:
Our priority is you and taking the time to listen and earn your trust. It’s the kind of personal connection families don’t always find at large hospitals or corporate-owned medical groups. We believe there’s a better way - and it starts with being a trusted partner in keeping your kids healthy.
Our doctors are empowered to provide your…
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