TMS Patient Care Coordinator

Clarity Clinic is an interdisciplinary private practice bringing together Psychiatrists, Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists. Our mission is to guide the whole person toward clarity and mental wellness through exceptional, holistic care. We offer a broad range of specialties and treatment approaches — including medication management, psychological assessment, and psychotherapy — to support people wherever they are in life.

Through this multidisciplinary model, we're redefining what accessible, comprehensive mental health care looks like.

Clarity Clinic is an interdisciplinary private practice bringing together Psychiatrists, Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists. Our mission is to guide the whole person toward clarity and mental wellness through exceptional, holistic care. We offer a broad range of specialties and treatment approaches — including medication management, psychological assessment, and psychotherapy — to support people wherever they are in life.

Through this multidisciplinary model, we're redefining what accessible, comprehensive mental health care looks like.

Clarity Clinic is currently seeking TMS Patient Care Coordinator in the Chicagoland area to facilitate treatment sessions for individuals who are suffering from MDD, OCD, and other mental illness. TMS is the only FDA approved non-invasive, non-systemic treatment for major depression and OCD. Technicians are responsible for administering the treatment, working alongside clients as they recover from their mental illness, and helping to track the clients’ progress.

Clarity Clinic is seeking an individual who will be certified to deliver TMS Therapy under the supervision of our medical directors, staff physicians, and center manager.

This full-time,
onsite-only position, is located at our Arlington Heights Location. This position has a set schedule of 12pm-8:30pm Monday-Friday.

• Providing educational consultations to interested patients.
• Delivering TMS Therapy to our patients.
• Providing a safe and therapeutic environment for daily treatment sessions.
• Office administrative tasks such as managing leads, reporting statistical activity to center manager, scheduling appointments, collecting copays, and handling all medical records in compliance with HIPAA.
• Serve as a member of the Clinical Team and participate in all team meetings and activities.
• Assist clerical support staff in providing needed documentation for insurance preauthorization and/or reimbursement.
• Deliver exceptional customer service consistently to every customer.
• Assume other related responsibilities as assigned by management.

• Adaptability
  - Demonstrate the ability to work in a fast-paced environment, responding to changes in patient needs, equipment modifications, and emerging industry standards or guidelines.
• Collaboration
  - Collaborate with interdisciplinary teams, including physicians, neurologists, psychologists, and other healthcare professionals, to ensure coordinated and comprehensive care for TMS patients.
• Communication Skills
  - Effectively communicate with patients, families, and healthcare professionals regarding TMS procedures, benefits, potential side effects, and ongoing treatment plans.
• Continuing Education
  - Stay up-to-date on the latest advancements, research, and best practices in the field of TMS through ongoing professional development and participation in relevant training programs or conferences.
• Documentation and Record-Keeping
  - Maintain accurate and thorough records of patient information, treatment plans, and outcomes, following established protocols to ensure confidentiality and facilitate continuity of care.
• Patie…