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Senior IT Help Desk & End-User Support Specialist

Job in Arlington Heights, Cook County, Illinois, 60005, USA
Listing for: Saic
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 40000 - 80000 USD Yearly USD 40000.00 80000.00 YEAR
Job Description & How to Apply Below

SAIC is seeking a Computer User Support Specialist to support USTRANSCOM at Scott Air Force Base in Illinois. The role serves as the primary contact for users with service disruptions or requests and coordinates resolutions according to priority levels.

Responsibilities include Tier 1–2 deskside support, hardware/software troubleshooting, imaging Windows 11, asset management, and executing IMAC procedures. You will use Service Now to document issues, track progress, and ensure SLA compliance,

We are currently recruiting a Senior IT Help Desk & End-User Support Specialist for our team in IL, United States.

We invite applications for the Senior IT Help Desk & End-User Support Specialist position located in IL, United States.

The following opportunity is for a Senior IT Help Desk & End-User Support Specialist with Saic.

Our organisation is growing, and we are hiring a Senior IT Help Desk & End-User Support Specialist in IL, United States.

Position Requirements
10+ Years work experience
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