Interim Director of Nursing Strategy & Development

Our client is a large, rapidly growing and evolving healthcare organization delivering home infusion and clinic-based services across a geographically dispersed patient population
. As the organization continues to grow and modernize, it is looking to add an experienced Interim Director of Nursing to provide additional leadership capacity and capability during a critical period of transition.

Working closely with the Chief Nursing Officer, this individual will effectively serve as a senior extension of the CNO
, providing additional leadership horsepower and an objective perspective on the quality, capability and scalability of the nursing organization.

This is not simply a traditional nursing operations role. The opportunity is to help the organization understand where it is today, where it needs to go next and what leadership capabilities, operating structures, data, processes and disciplines will be required to get there.

Central to the mandate will be ensuring the organization can continue to deliver an exceptional and consistent patient experience at scale
, regardless of where patients are being served.

The Interim Director of Nursing will provide senior-level oversight and support across the nursing organization, with a particular focus on:

• Bring greater data-driven visibility into nursing operations, quality and patient service
  , helping the organization better understand performance across a dispersed care delivery model.
• Assess the effectiveness and consistency of care delivery across home infusion and clinic-based environments, identifying variation, risk, capacity constraints and opportunities for improvement.
• Help develop and strengthen meaningful quality, operational and workforce metrics that allow leadership to identify trends, anticipate issues and make better-informed decisions.
• Use data and analytics to evaluate areas such as quality outcomes, patient experience, workforce capacity, productivity, service levels and consistency of care
  .
• Help the organization better understand whether its current nursing resources, structures and processes can effectively meet demand as volumes and geographic reach continue to grow.
• Create greater transparency and accountability around performance, ensuring nursing leadership is increasingly able to move from reactive management toward proactive, data-informed decision-making
  .

• Conduct an objective assessment of the current nursing leadership team, organizational capabilities and talent
  , identifying strengths as well as opportunities for development.
• Work alongside existing leaders to understand not simply how they are performing today, but the capabilities they will need to lead a larger, more sophisticated organization in the future
  .
• Provide hands-on coaching, mentoring and development to nursing leaders, helping them broaden their leadership capability, strengthen decision-making and increase their organizational impact.
• Help leaders transition from managing day-to-day operations toward taking greater ownership for quality, performance, people development, capacity and continuous improvement
  .
• Identify opportunities to clarify roles, accountabilities and decision rights so that leadership capability can scale alongside organizational growth.
• Build capability within the existing team wherever possible, while providing objective insight into where additional or different capabilities may ultimately be required.

• Partner with the CNO to define the future-state nursing operating model
  , including…