Assistant Property Manager

Mack & Associates, Ltd. is a well‑established real estate company headquartered in Arlington Heights. We are seeking an Assistant Property Manager to support our residential community and provide exceptional service to our tenants. The position offers a competitive salary of $70,000–$85,000 plus comprehensive benefits and opportunities for career growth.

$70,000 – $85,000 per year

Medical, dental, and vision coverage, life and disability insurance, 401(k) retirement plan, and paid time off.

• Coordinate resident move‑ins and move‑outs, ensuring a smooth and efficient transition process.
• Support leasing activities; processing applications and onboarding new residents.
• Provide concierge‑level service to tenants; greeting residents and guests, coordinating deliveries.
• Oversee tenant relations by responding promptly and professionally to inquiries, maintenance requests, and service needs.
• Assist the Community Manager with daily operations, administrative tasks, financial reporting, and vendor coordination.
• Plan and support resident engagement initiatives designed to foster a positive and connected community environment.
• Maintain accurate documentation, records, and reporting to ensure compliance with company policies and regulatory standards.
• Partner with on‑site staff to uphold the organization’s commitment to excellence, integrity, and superior resident service.

• Background in hospitality, high‑touch service, or property management ideal.
• Excellent communication, organizational, and time management skills.
• Professional demeanor with a strong commitment to service quality and resident satisfaction.
• Proficiency in Microsoft Office Suite and the ability to adapt quickly to new software systems.