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Retail & Store Manager Customer Service Rep

Customer Experience Lead — Retail Ops & Merchandising

Job in Arlington Heights, Cook County, Illinois, 60005, USA
Listing for: Amazinggoodwill
Full Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Retail & Store Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading nonprofit organization in Arlington Heights is seeking a Customer Experience Manager to enhance customer and donor experiences while managing store productivity. This role involves overseeing merchandise, ensuring compliance with brand standards, and analyzing sales data to drive operational success. The ideal candidate will have 5+ years in retail, strong leadership abilities, and be adept in customer service. This position requires flexibility in scheduling, including closing shifts during weekends.
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